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Title Active listening : improve your ability to listen and lead.

Publication Info. Greensboro, N.C. : Center for Creative Leadership, 2019.

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Location Call No. Status
 Rocky Hill - Downloadable Materials  EBSCO Ebook    Downloadable
Rocky Hill cardholders click here to access this title from EBSCO
Edition Second edition.
Description 1 online resource
data file rda
Series CCL ; no. 00471
Report (Center for Creative Leadership)
Note Online resource; title from PDF title page (EBSCO, viewed September 10, 2019)
Bibliography Includes bibliographical references.
Contents Listening and Leadership -- The Active Listening Skill Set -- Barriers to Active Listening -- How to Improve Your Active Listening Skills -- Leading with Active Listening.
Summary Listening well is an essential component of good leadership. You can become a more effective listener and leader by learning the skills of active listening. Working relationships become more solid, based on trust, respect, and honesty. Active listening is not an optional component of leadership; it is not a nicety to be used to make others feel good. It is, in fact, a critical component of the tasks facing today's leaders. In this new edition, we've added tips and advice dealing with virtual active listening, and incorporated up-to-date research from both inside and outside CCL to make sure you can best meet the leadership challenges you face in today's world.
Subject Listening.
Communication in management.
Communication in management. (OCoLC)fst00870174
Listening. (OCoLC)fst00999799
Added Author Center for Creative Leadership.
ISBN 9781604919387 (electronic bk.)
1604919388 (electronic bk.)
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