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Author Davidow, William H.

Title Total customer service : the ultimate weapon / William H. Davidow and Bro Uttal.

Imprint New York : Harper & Row, ©1989.

Copies

Location Call No. Status
 New Britain, Main Library - Non Fiction  658 D28    Check Shelf
Edition 1st ed.
Description xxii, 227 pages ; 24 cm
Bibliography Includes bibliographical references.
Subject Customer services.
Customer services. (OCoLC)fst00885545
Kundendienst (DE-588)4135134-4
Added Author Uttal, Bro.
ISBN 0060161809
9780060161804
0060920092
9780060920098
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