| Description |
1 online resource (xv, 192 pages) |
|
data file rda |
| Bibliography |
Includes bibliographical references (pages 182-188) and index. |
| Contents |
Book Cover; Title; Contents; Preface; Acknowledgements; Introduction: defining information and knowledge; Developing an information policy and strategy: the foundations of information management; Information management strategy in action: making a 'business' case; Knowledge management; Managing information, ideas and solutions: a focus on the employee; ICTs as tools of IKM; Tension and paradox: issues of information security, ownership, access, liability and openness; IKM as a tool of social inclusion; Vision and revision: the case for IKM in the public sector; Bibliography; Index. |
| Summary |
Down to earth and taking into account the critically important characteristics unique to public services, this is an illuminating text for anyone working, or thinking about working, in the public sector. |
| Local Note |
EBSCOhost SocINDEX with Full Text |
| Subject |
Knowledge management.
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Information technology -- Management.
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Organizational learning.
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Information capitol.
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POLITICAL SCIENCE -- Public Affairs & Administration.
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Information technology -- Management.
(OCoLC)fst00973112
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Knowledge management. (OCoLC)fst00988184
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Organizational learning. (OCoLC)fst01047870
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| Other Form: |
Print version: Milner, Eileen M., 1963- Managing information and knowledge in the public sector. London ; New York : Routledge, 2000 0415204224 (DLC) 00020795 (OCoLC)43384903 |
| ISBN |
0415204232 (paperback) |
|
9780415204231 (paperback) |
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0203256239 (OEB Format) |
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9780203256237 (OEB Format) |
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020345863X (electronic book) |
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0415204224 |
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9780203458631 (electronic book) |
|
9780415204224 |
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9786610060221 |
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6610060223 |
|
