| Edition |
2nd ed. |
| Description |
ix, 595 pages : illustrations ; 26 cm |
| Bibliography |
Includes bibliographical references and index. |
| Contents |
Chapter 1: Introduction / Yeheskel Hasenfeld -- PART I: UNDERSTANDING HUMAN SERVICE ORGANIZATIONS. Chapter 2: The Attributes of Human Service Organizations / Yeheskel Hasenfeld -- Chapter 3: Theoretical Approaches to Human Service Organizations / Eve Garrow and Yeheskel Hasenfeld -- PART II: SOCIAL POLICY AND ORGANIZATIONAL RESPONSES. Chapter 4: Human Service Organizations and the Politics of Practice / Evelyn Z. Brodkin -- Chapter 5: The U.S. Nonprofit Human Service Sector: A Creeping Revolution / Kirsten A. Grønbjerg -- Chapter 6: Organizational Forms as Moral Practices / Yeheskel Hasenfeld -- PART III: ORGANIZATION-ENVIRONMENT RELATIONS. Chapter 7: The Emergence of Hybrid Organizational Forms: Combining Identity-Based Service Provision and Political Action Debra / C. Minkoff -- Chapter 8: The Political Economy of Contracting and Competition / Steven Rathgeb Smith -- Chapter 9: A Preliminary Theory of Interorganizational Network Effectiveness: A Comparative Study of Four Community Mental Health Systems / Keith G. Provan and H. Brinton Milward -- PART IV: ORGANIZATIONAL LEADERSHIP, IDEOLOGIES, AND CULTURE. Chapter 10: Leadership Styles and Leadership Change in Human and Community Service Organizations / Hillel Schmid -- Chapter 11: Rape Crisis Centers: Helping Victims, Changing Society / Patricia Yancey Martin -- Chapter 12: Organizational Culture and Climate: Implications for Services and Interventions Research / Anthony L. Hemmelgarn, Charles Glisson, and Lawrence R. James -- PART V: SERVICE TECHNOLOGIES, CONDITIONS OF WORK, AND EMOTIONAL LABOR. Chapter 13: Service Technologies and the Conditions of Work in Child Welfare / Brenda D. Smith -- Chapter 14: Human Service Organizational Technology: Improving Understanding and Advancing Research / Jodi R. Sandfort -- Chapter 15: Emotional Labor in the Human Service Organization / Mary E. Guy, Meredith A. Newman, Sharon H. Mastracci, and Steven Maynard-Moody -- PART VI: ORGANIZATIONAL DIVERSITY. Chapter 16: Human Services as "Race Work"? Historical Lessons and Contemporary Challenges of Black Providers / Celeste Watkins-Hayes -- Chapter 17: Diversity and Organizational Performance / Michalle E. Mor Barak and Dnika J. Travis -- PART VII: WORKER-CLIENT RELATIONS. Chapter 18: Discretion in Human Service Organizations: Traditional and Institutuional Perspectives / Michael R. Sosin -- Chapter 19: Worker-Client Relations: Social Policy in Practice / Yeheskel Hasenfeld -- PART VIII: ORGANIZATIONAL DETERMINANTS OF SERVICE EFFECTIVENESS. Chapter 20: Linking Organizational Factors to Substance Abuse Treatment Outcomes: Multilevel Correlates of Treatment Effectiveness / Toorjo Ghose -- PART IX: ORGANIZATIONAL CHANGE AND INNOVATION. Chapter 21: Organizational Change in Human Service Organizations: Theories, Boundaries, Strategies, and Implementation / Hillel Schmid -- Chapter 22: Innovation in Human Service Organizations: Kristina Jaskyte -- PART X: ADVOCACY AND SOCIAL CHANGE. Chapter 23: The Policy Advocacy Role of Human Service Nonprofits: Incentives, Involvement, and Impact / Jennifer E. Mosley -- Chapter 24: Social Movement Service Organizations: The Challenges and Consequences of Combining Service Provision and Political Advocacy / Megan Meyer. |
| Subject |
Human services -- United States -- Management.
|
|
Complex organizations -- United States.
|
|
Complex organizations. (OCoLC)fst00871595
|
|
Human services -- Management.
(OCoLC)fst00963395
|
|
United States. (OCoLC)fst01204155
|
|
Socialt arbete -- Förenta staterna.
|
|
Socialt arbete.
|
|
Företagsorganisation -- Förenta Staterna.
|
| Added Author |
Hasenfeld, Yeheskel.
|
| ISBN |
9781412956932 (cloth) |
|
1412956935 (cloth) |
|
9781412956949 (paperback) |
|
1412956943 (paperback) |
|
