| Description |
1 online resource (245 pages) |
| Note |
Print version record. |
| Contents |
Book Cover; Title; Contents; List of figures; About the authors; Foreword by James Krantz; Preface; Acknowledgements; A note on confidentiality; Introduction: the institutional roots of consulting to institutions; Some unconscious aspects of organizational life: contributions from psychoanalysis; The unconscious at work in groups and teams: contributions from the work of Wilfred Bion; The organization of work: contributions from open systems theory; Authority, power and leadership: contributions from group relations training. |
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The dangers of contagion: protective identification processes in institutionsAttending to emotional issues on a special care baby unit; Containing anxiety in work with damaged children; Till death us do part: caring and uncaring in work with the elderly; Fragmentation and integration in a school for physically handicapped children; Working with dying people: on being good enough; Where angels fear to tread: idealism, despondency and inhibition of thought in hospital nursing; The self-assigned impossible task; Institutional chaos and personal stress. |
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The troublesome individual and the troubled institutionFacing an uncertain future; Finding a voice: differentiation, representation and empowerment in organizations under threat; Asking for help: staff support and sensitivity groups re-viewed; Managing social anxieties in public sector organizations; Balancing care and control: the supervisory relationship as a focus for promoting organizational health; Conflict and collaboration: managing intergroup relations; Evaluation: organizations learning from experience; Afterword; Appendix; Bibliography; Suggestions for further reading; Index. |
| Summary |
Working in the human services has always been stressful, and the current massive changes in the organization of these services, together with dwindling resources and ever greater demands for cost effectiveness, add to the stresses inherent in the work. Even in the best run and best resourced organizations there are pockets of irrationality where unconscious institutional processes undermine both effectiveness and morale. The contributors to this book use ideas drawn from psychoanalysis, open systems theory, Bion's work with groups, and group relations training to explore the difficulties ex. |
| Local Note |
EBSCOhost SocINDEX with Full Text |
| Language |
English. |
| Subject |
Human services personnel -- Job stress.
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Human services personnel -- Psychology.
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System theory.
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Group relations training.
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Group relations training. (OCoLC)fst00948505
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Human services personnel -- Job stress.
(OCoLC)fst00963425
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Human services personnel -- Psychology.
(OCoLC)fst00963428
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System theory. (OCoLC)fst01141423
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| Added Author |
Roberts, Dr Vega Zagier.
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And Members of the Tavistock Clinic 'Consulting to Institutions' Workshop.
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| Added Title |
Unconcious at work |
| ISBN |
0203376625 |
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9780203376621 |
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0415102065 |
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9780415102063 |
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1280071893 |
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9781280071898 |
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