Princeton, N.J. : Films for the Humanities ; [Place of publication not identified] : distributed under license from BBC Worldwide Americas, Inc., 1997.
1 videocassette (30 min.) : sound, color with black and white sequences ; 1/2 in.
Note
"BBC Education & Training."
Credits
Producer, David Dawson-Pick ; reporter, Martin Young ; music, Philip Pope, James Simpson.
Summary
Includes rare archival footage of W. Edwards Deming profiling his 14-point management philosophy; outlines how American businesses chose to ignore the concept of quality control which Deming introduced to post-World War II Japan, turning it into an international manufacturing giant; shows case studies of Ford Motor Company and Florida Power and Light.