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LEADER 00000cam  2200541Ki 4500 
001    ocn867773549 
003    OCoLC 
005    20200327065622.1 
006    m     o  d         
007    cr cnu---unuuu 
008    140109s2003    flu     ob    001 0 eng d 
019    918624650 
020    9781601381033|q(electronic book) 
020    1601381034|q(electronic book) 
020    |z0910627177 
020    |z9780910627177 
035    (OCoLC)867773549|z(OCoLC)918624650 
037    0B19457A-3481-4B91-9368-1C05364ED710|bOverDrive, Inc.
       |nhttp://www.overdrive.com 
040    VALIL|beng|erda|epn|cVALIL|dTEFOD|dOCLCO|dTEFOD|dOCLCQ
       |dOCLCO|dYDXCP|dTEFOD|dEBLCP|dDEBSZ|dOCLCO|dMERUC|dOCLCQ
       |dUKAHL|dOCLCQ|dN$T 
049    STJJ 
050  4 TX911.3.L27|bF85 2003eb 
082 04 647.95/068/1|222 
100 1  Fullen, Sharon L. 
245 10 Controlling restaurant & food service labor costs /|cby 
       Sharon Fullen. 
246 3  Controlling restaurant and food service labor costs 
264  1 Ocala, Fla. :|bAtlantic Pub. Group,|c[2003] 
264  4 |c©2003 
300    1 online resource (144 pages). 
336    text|btxt|2rdacontent 
337    computer|bc|2rdamedia 
338    online resource|bcr|2rdacarrier 
490 1  The Food service professionals guide to ;|v7 
504    Includes bibliographical references and index. 
505 0  The Foundation of Success -- Service is Paramount -- 
       People are Assets -- Reducing Your People Costs -- Profits
       are Everyone's Business -- Management Commitment -- 
       Building Your Team -- Hiring Team Members -- Your 
       Challenge -- Restaurant Employee Classifications -- The 
       Right Person for the Job -- Clarifying Your Needs -- Tasks
       -- Skills and Responsibilities -- Skill and Experience 
       Training Expectations -- Your Budget -- Writing Job 
       Descriptions -- Job Description Tips and Resources -- Your
       Employee Package -- Wages -- Gratuities -- Employee 
       Benefits -- Costly (But Valuable) Benefits -- Where to 
       Find Your Next Employees -- Advertising for People -- Tips
       for Writing Powerful Ads -- More Places to Find Help -- 
       Trainees for Hire -- Outsourcing, Temps & Leasing -- A 
       Diverse Workforce -- Employee Search Resources -- 
       Selecting the Right Candidate -- Getting Ready to 
       Interview -- The Interview Process -- Asking Probing 
       Questions -- Listening Intently -- Judging Attitudes and 
       Appearances -- Pre-Employment Reviews -- Hiring the Best 
       Person for the Job -- Saving Payroll Dollars -- Saving 
       Payroll Dollars -- Offer the Right Benefit Package -- Tax 
       Deductions & Credits -- Take Advantage of Benefits and 
       Subsidies -- Government Employment Programs -- Disabled 
       Worker Programs -- Other Helpful Tax-Savers -- Hidden 
       Payroll Expense Savings -- Other Payroll Resources -- 
       Training -- Teaching Success -- Invest in Training -- 
       Reasons for Training -- Train the Trainer -- Your Training
       Needs -- Specific Training Areas -- Setting Goals and 
       Expectations -- Establishing Quality, Productivity & 
       Performance Standards -- Productivity Standards -- 
       Training Plans -- Starting Off Right -- Meetings -- 
       Culinary and Hospitality Programs -- In-House Training 
       Programs -- Adult Education -- Employee Supervision -- 
       Leadership -- Leading by Example -- Empowering People -- 
       Employee Motivation -- Interesting Work -- Employee 
       Attitudes -- Challenge Your Employees -- Leadership Tips -
       - Employee Policies -- Gone, But Not Forgotten -- Drug and
       Alcohol Problems -- Employee Problems -- Disciplinary 
       Actions -- Terminate Wisely -- Employee Turnover -- Why 
       They Leave -- The Cost of Turnover -- Scheduling Your 
       Staff -- The 8 Basic Scheduling Steps -- Scheduling 
       Truisms -- Schedule Types and Patterns -- Other Possible 
       Scheduling Methods -- The Negative Impacts of 
       Understaffing -- The Negative Impacts of Overstaffing -- 
       Scheduling Tips and Hints -- Computerized Scheduling -- 
       Productivity -- Productivity is Also a Quality Goal -- 
       Productive People -- Streamlined Tasks -- Work Smarter, 
       Not Harder -- Adopt Technology -- Other Ways to Save Labor
       -- Productive Buildings -- Building in Efficiency -- Site 
       Selection -- Select Materials That Do the Work -- Healthy 
       Environments -- Ergonomics -- The Air We Breathe -- 
       Productive Environments -- Beautiful and Carefree -- 
       Traffic and Workflow -- Front-of-the-House Support 
       Stations -- Back-of-the-House--Your "Factory" -- Employee 
       Energy Boosters -- Kitchen Design -- Labor-Saving 
       Equipment -- Front-of-the-House Labor Savers -- 
       Communication Systems -- Point-of-Sale Systems -- Front-of
       -the-House Tools -- Back-of-the-House Equipment -- 
       Purchasing Inventory-Control and Kitchen Equipment -- Prep
       Equipment -- Cleaning Equipment -- Waste and Recycling 
       Equipment -- Storage Fixtures -- Cooking Equipment -- More
       Cooking-Equipment Tips -- Beverage Tips -- Other Cooking 
       Innovations -- Labor-Saving Equipment Resources -- 
       Manufacturer Lists, Articles, Reviews and Other Sources --
       Financial Decisions -- Accounting Assistance -- Cost 
       Analysis Terms -- What Are My Payroll Costs? -- Labor Cost
       Calculations -- Return on Investment -- Soft Cost Savings 
       -- Simple ROI -- Man vs. Machine -- Helpful Labor Facts 
       and Resources -- Productivity Resources. 
520    The books in this series from the editors of the Food 
       Service Professional are the best and most comprehensive 
       books for serious food service operators available today. 
       These step-by-step guides on a specific management subject
       range from finding a great site for your new restaurant to
       how to train your wait staff and literally everything in 
       between. They are easy and fast-to-read, easy to 
       understand and will take the mystery out of the subject. 
       The information is boiled down to the essence. They are 
       filled to the brim with up-to-date and pertinent 
       information. The books cover all the bases, providing 
       clear explanations and helpful, specific information. All 
       titles in the series include the phone numbers and web 
       sites of all companies discussed. What you won't find are 
       wordy explanations, tales of how someone did it better, or
       a scholarly lecture on the theory. Every paragraph in each
       of the books is comprehensive, well researched, engrossing,
       and just plain fun-to-read, yet are packed with 
       interesting ideas. 
588 0  Print version record. 
590    EBSCOhost|bSmall Business Reference Center 
650  0 Food service|xLabor productivity. 
650  0 Food service|xCost control. 
650  7 BUSINESS & ECONOMICS|xIndustries|xHospitality, Travel & 
       Tourism.|2bisacsh 
650  7 Food service|xCost control.|2fast|0(OCoLC)fst00931087 
650  7 Food service|xLabor productivity.|2fast
       |0(OCoLC)fst00931108 
776 08 |iPrint version:|aFullen, Sharon L.|tControlling 
       restaurant & food service labor costs|z0910627177|w(DLC)  
       2002013541|w(OCoLC)50478426 
830  0 Food service professionals guide to ;|v7. 
914    ocn867773549 
994    92|bSTJ 
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