| Description |
1 online resource (xix, 298 pages) : illustrations |
| Bibliography |
Includes bibliographical references and index. |
| Contents |
Chapter 1. Human Capital: The Profit Lever of a Knowledge Economy 1 -- Chapter 2. How to Measure Human Capital's Contribution to Enterprise Goals 25 -- Chapter 3. How to Measure Human Capital's Impact on Processes 61 -- Chapter 4. How to Measure Human Resources' Value Added 91 -- Chapter 5. End-to-End Human Capital Value Reports 129 -- Chapter 6. The Next Generation of Human Capital Valuation: Trends, Forecasts, and Predictions 160 -- Chapter 7. How to Value Improvement Initiative Results 186 -- Chapter 8. How to Leverage Your Human Capital ROI 229 -- Chapter 9. Quantum Leap: A Strategy for Inventing Your Future 245 -- Chapter 10. Guiding Principles 272 -- Chapter 11. Summing Up and Looking Ahead 277. |
| Summary |
"The ROI of Human Capital draws on years of quantitative and qualitative international research by the Saratoga Institute to provide a methodology for measuring the bottom-line effect of employee performance. Its author, Institute founder Jac Fitz-enz, virtually invented human performance benchmarking - a concept that demands to be understood as businesses face a long-range shortage of qualified workers at all levels." "Applying a blend of management expertise and quantitative metrics, Fitz-enz shows how to build pathways that link specific human resources objectives to operational improvements and corporate financial gains. Whether you are a top executive, line manager, or HR professional, you'll learn how to gauge human costs and improve productivity at three essential levels." "The ROI of Human Capital shows how to integrate these levels into a single, end-to-end system of human capital valuation reporting. It also helps you weigh the potential effects of such practices as HR restructuring, outsourcing, using contingent workers, and merging with or acquiring another company. And, you will learn to create futures scorecards that can improve your ability to see over the horizon and far beyond your competition. Throughout, Fitz-enz enlivens his wealth of hard data with useful examples and a conversational, easy-to-read style."--Jacket. |
| Subject |
Human capital.
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Productivity accounting.
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Labor economics.
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BUSINESS & ECONOMICS -- Investments & Securities -- General.
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BUSINESS & ECONOMICS -- Industrial Management.
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BUSINESS & ECONOMICS -- Management.
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BUSINESS & ECONOMICS -- Management Science.
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BUSINESS & ECONOMICS -- Organizational Behavior.
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Human capital. (OCoLC)fst00962878
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Labor economics. (OCoLC)fst00989943
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Productivity accounting. (OCoLC)fst01078367
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Financiële analyse.
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Prestatiebeoordeling.
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| Added Title |
Economic value of employee performance |
| Other Form: |
Print version: Fitz-enz, Jac. ROI of human capital. New York : AMACOM, ©2000 0814405746 (DLC) 00025294 (OCoLC)43562094 |
| ISBN |
0585218064 (electronic bk.) |
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9780585218069 (electronic bk.) |
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0585221995 (electronic bk.) |
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9780585221991 (electronic bk.) |
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