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Book Cover
Author Hurley, Donna C.

Title Family Child Care Guide to Visits, Inspections, and Interviews.

Publication Info. New York : Redleaf Press, 2013.


Location Call No. Status
 Rocky Hill - Downloadable Materials  EBSCO Ebook    Downloadable
Rocky Hill cardholders click here to access this title from EBSCO
Description 1 online resource (170 pages).
Series Redleaf Business Series
Redleaf business series.
Note Print version record.
Contents Cover; Title Page; Copyright; Dedication; Contents; Acknowledgments; Introduction; Chapter 1: Lead Your Family-Team; Case Study 1: Susan's Family-Team Communication; Challenge: Ensuring Cooperation from Family Members; Solution: Create Collaboration; Solution: Be Specific about Your Expectations; Solution: Empower Your Own Children; Challenge: Maintaining "Visit Ready" Conditions; Solution: Create and Use a Visit Ready Checklist; Solution: Plan Good Storage Options from the Beginning; Case Study 2: Susan Invites Everyone On Board; Checkpoints for Success; Chapter 2: Think Like a Family Member.
Case Study 1: Clara's Family FrictionChallenge: Managing Your Family's Involvement on an Ongoing Basis; Solution: Focus on the Benefits for All; Challenge: Keeping Clients Happy While Meeting Your Own Goals; Solution: Put Your Philosophy and Corresponding Needs in Writing; Challenge: Recruiting New Clients; Solution: Present Your Program as a Professional; Case Study 2: Clara Addresses Problems through the Families' Perspectives; Checkpoints for Success; Chapter 3: Be Prepared for Visits; Case Study 1: Maria-Unprepared for the Unexpected; Challenge: Dealing with Unforeseen Variables.
Solution: Stay Current with RegulationsChallenge: Understanding Your Role during Visits; Solution: Understand the Goal of Each Type of Visit; Challenge: Effectively Anticipating a Visit; Solution: Remain Informed and Up to Date; Solution: Care about Yourself; Solution: Get Organized; Case Study 2: Maria Is Ready; Checkpoints for Success; Chapter 4: Communicate Effectively; Case Study 1: Carmen's Inability to Speak Up; Challenge: Presenting Ideas Clearly; Solution: Match Body Language to Message; Solution: Interpret Others' Body Language Carefully.
Challenge: Dealing with Different Communication StylesSolution: Learn to Recognize and Communicate with Different Styles; Solution: Know Your Own Communication Style; Solution: Manage Conflicts between Styles; Challenge: Listening Effectively; Solution: Listen Actively; Case Study 2: Carmen Respectfully Explains Her Ideas; Checkpoints for Success; Chapter 5: Maintain a Positive Attitude; Case Study 1: Simone's Confrontational Disaster; Challenge: Handling Confrontations; Solution: Control Your Responses; Solution: Respond Effectively to Passive-Aggressive Behavior.
Challenge: Remaining AssertiveSolution: Turn Confrontations into Collaborations; Solution: Be Aware of How You Are Coming Across; Solution: Use Assertive Language; Challenge: Understanding Others' Points of View; Solution: Show That You Value What Others Say; Challenge: Trying to Predict How Interactions Might Go; Solution: Focus on Your Intended Outcomes; Solution: Use Documentation to Your Advantage; Challenge: Maintaining an Appropriate Balance of Authority; Solution: Stand Up for Yourself; Case Study 2: Simone Plans to Accomplish Goals and Prevent Disasters; Checkpoints for Success.
Note Chapter 6: Participate Fully in Visits.
Summary The essential resource for family child care providers to survive visits from families, licensors, and other important parties.
Bibliography Includes bibliographical references.
Subject Family day care -- United States.
Family day care -- United States -- Case studies.
POLITICAL SCIENCE -- Public Policy -- Social Security.
POLITICAL SCIENCE -- Public Policy -- Social Services & Welfare.
Family day care. (OCoLC)fst00920308
United States. (OCoLC)fst01204155
Genre/Form Case studies. (OCoLC)fst01423765
Electronic books.
Added Author Woodward, Sharon.
Other Form: Print version: Hurley, Donna C. Family Child Care Guide to Visits, Inspections, and Interviews. New York : Redleaf Press, ©2013 9781605541266
ISBN 9781605542553 (electronic bk.)
1605542555 (electronic bk.)
1322370001 (electronic bk.)
9781322370002 (electronic bk.)
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