Description |
1 online resource (170 pages). |
Series |
Redleaf Business Series |
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Redleaf business series.
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Note |
Print version record. |
Contents |
Cover; Title Page; Copyright; Dedication; Contents; Acknowledgments; Introduction; Chapter 1: Lead Your Family-Team; Case Study 1: Susan's Family-Team Communication; Challenge: Ensuring Cooperation from Family Members; Solution: Create Collaboration; Solution: Be Specific about Your Expectations; Solution: Empower Your Own Children; Challenge: Maintaining "Visit Ready" Conditions; Solution: Create and Use a Visit Ready Checklist; Solution: Plan Good Storage Options from the Beginning; Case Study 2: Susan Invites Everyone On Board; Checkpoints for Success; Chapter 2: Think Like a Family Member. |
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Case Study 1: Clara's Family FrictionChallenge: Managing Your Family's Involvement on an Ongoing Basis; Solution: Focus on the Benefits for All; Challenge: Keeping Clients Happy While Meeting Your Own Goals; Solution: Put Your Philosophy and Corresponding Needs in Writing; Challenge: Recruiting New Clients; Solution: Present Your Program as a Professional; Case Study 2: Clara Addresses Problems through the Families' Perspectives; Checkpoints for Success; Chapter 3: Be Prepared for Visits; Case Study 1: Maria-Unprepared for the Unexpected; Challenge: Dealing with Unforeseen Variables. |
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Solution: Stay Current with RegulationsChallenge: Understanding Your Role during Visits; Solution: Understand the Goal of Each Type of Visit; Challenge: Effectively Anticipating a Visit; Solution: Remain Informed and Up to Date; Solution: Care about Yourself; Solution: Get Organized; Case Study 2: Maria Is Ready; Checkpoints for Success; Chapter 4: Communicate Effectively; Case Study 1: Carmen's Inability to Speak Up; Challenge: Presenting Ideas Clearly; Solution: Match Body Language to Message; Solution: Interpret Others' Body Language Carefully. |
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Challenge: Dealing with Different Communication StylesSolution: Learn to Recognize and Communicate with Different Styles; Solution: Know Your Own Communication Style; Solution: Manage Conflicts between Styles; Challenge: Listening Effectively; Solution: Listen Actively; Case Study 2: Carmen Respectfully Explains Her Ideas; Checkpoints for Success; Chapter 5: Maintain a Positive Attitude; Case Study 1: Simone's Confrontational Disaster; Challenge: Handling Confrontations; Solution: Control Your Responses; Solution: Respond Effectively to Passive-Aggressive Behavior. |
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Challenge: Remaining AssertiveSolution: Turn Confrontations into Collaborations; Solution: Be Aware of How You Are Coming Across; Solution: Use Assertive Language; Challenge: Understanding Others' Points of View; Solution: Show That You Value What Others Say; Challenge: Trying to Predict How Interactions Might Go; Solution: Focus on Your Intended Outcomes; Solution: Use Documentation to Your Advantage; Challenge: Maintaining an Appropriate Balance of Authority; Solution: Stand Up for Yourself; Case Study 2: Simone Plans to Accomplish Goals and Prevent Disasters; Checkpoints for Success. |
Note |
Chapter 6: Participate Fully in Visits. |
Summary |
The essential resource for family child care providers to survive visits from families, licensors, and other important parties. |
Bibliography |
Includes bibliographical references. |
Subject |
Family day care -- United States.
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Family day care -- United States -- Case studies.
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POLITICAL SCIENCE -- Public Policy -- Social Security.
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POLITICAL SCIENCE -- Public Policy -- Social Services & Welfare.
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Family day care. (OCoLC)fst00920308
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United States. (OCoLC)fst01204155
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Genre/Form |
Case studies. (OCoLC)fst01423765
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Electronic books.
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Added Author |
Woodward, Sharon.
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Other Form: |
Print version: Hurley, Donna C. Family Child Care Guide to Visits, Inspections, and Interviews. New York : Redleaf Press, ©2013 9781605541266 |
ISBN |
9781605542553 (electronic bk.) |
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1605542555 (electronic bk.) |
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1322370001 (electronic bk.) |
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9781322370002 (electronic bk.) |
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