| Edition |
Third edition. |
| Description |
xxix, 401 pages : illustrations ; 28 cm. |
| Series |
Jossey-Bass business & management series |
|
Jossey-Bass business & management series.
|
| Bibliography |
Includes bibliographical references (pages 375-379) and index. |
| Contents |
pt. 1. Grounding principles -- The dynamics of group decision-making -- Participatory values -- Introduction to the role of facilitator -- pt. 2. Facilitator fundamentals -- Facilitative listening skills -- ChartWriting technique -- Brainstorming -- Tools for managing long lists --Facilitating open discussion -- Alternatives to open discussion -- Effective agendas : Design principles -- Effective agendas : Desired outcomes -- Effective agendas : Process design -- Dealing with difficult dynamics -- Classic facilitator challenges -- pt. 3. Building sustainable agreements. Principles for building sustainable agreements -- Inclusive solutions in real life -- Creative reframing -- pt. 4. Facilitating sustainable agreements. Introduction to part four -- Facilitating in the divergent zone -- Facilitating in the groan zone -- Facilitating in the convergent zone -- Teaching a group about group dynamics -- pt. 5. Reaching closure. The significance of clear decision rules -- Striving for unanimity -- Reaching closure step by step -- Facilitating sustainable agreements. |
| Subject |
Group decision making -- Handbooks, manuals, etc.
|
|
Consensus (Social sciences) -- Handbooks, manuals, etc.
|
|
Management -- Employee participation -- Handbooks, manuals, etc.
|
| ISBN |
1118404955 |
|
9781118404959 |
|
