"Examines intercultural communication in the workplace. Firmly grounded in theory, it offers practical suggestions on how people can develop cultural awareness and communication skills to enable greater understanding and appreciation of those from different backgrounds. Fully updated with the latest research, this makes an ideal core text"-- Provided by publisher.
Bibliography
Includes bibliographical references and index.
Contents
Part I: Culture and communication at work -- Introduction -- Cultural differences at work -- Culture and communication -- How culture affects behaviour -- Part II: Intercultural communication at work -- Barriers to intercultural communication -- Communicating interculturally -- Part III: Extensions and applications -- Skills for working abroad -- Culture, communication and work activities -- International intercultural communication -- Appendix : Scoring and interpretation of questionnaires.