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Subjects (1-34 of 34)
Customer Relations Management
1
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101 marketing strategies for accounting, law, consulting, and professional services firms


Waugh, Troy, author.
Hoboken, N.J. : Wiley, ©2004. 2004

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 Bloomfield, McMahon Wintonbury Library - Adult Department  658.8 WAU    Check Shelf
 West Hartford, Noah Webster Library - Non Fiction  658.802 WAUGH    Check Shelf
2
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Blind spot : illuminating the hidden value of business


Diller, Steve, author.
Brooklyn, NY : Rosenfeld Media, LLC, [2016] 2016

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 Manchester, Main Library - Non Fiction  658.812 DILLER    Check Shelf
3
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Built to Love : Creating Products That Captivate Customers.


Boatwright, Peter.
San Francisco : Berrett-Koehler Publishers, 2010. 2010

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 Rocky Hill - Downloadable Materials  EBSCO Ebook    Downloadable
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4
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Chief customer officer 2.0 : how to build your customer-driven growth engine


Bliss, Jeanne, author.
Hoboken, New Jersey : Jossey-Bass, A Wiley Imprint, [2015] 2015

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 Windsor, Wilson Branch - Adult Department  658.812 BL    Check Shelf
5
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Content Inc. : how entrepreneurs use content to build massive audiences and create radically success


Pulizzi, Joe, author.
New York : McGraw-Hill Education, [2016] 2016

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 Cromwell-Belden Public Library - Adult Department  658.872 PUL    Check Shelf
 East Hartford, Raymond Library - Adult Department  658.872 PULIZZI    Check Shelf
6
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Crafting the customer experience for people not like you : how to delight and engage the customers y


McDonald, Kelly, 1961-
New York : John Wiley & Sons, Inc., [2013] 2013

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 Bristol, Main Library - Non Fiction  658.8 MCDONALD    Check Shelf
7
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Customer centric strategy


Shields, Kerri, author.
[Toronto, ON] : eCampusOntario, 2021. 2021

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 University of Saint Joseph: Pope Pius XII Library - Internet  WORLD WIDE WEB E-BOOK BCOPEN    Downloadable
Please click here to access this BCOPEN resource
8
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 Newington, Lucy Robbins Welles Library - Adult Department  658.812 SCHMITT    Check Shelf
9
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The Customer of the Future : 10 Guiding Principles for Winning Tomorrow's Business


Morgan, Blake (Marketing researcher), author.
[Place of publication not identified] : HarperCollins Leadership, [2019] 2019

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 Newington - Downloadable Materials  Freading E-Book    Downloadable
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 Rocky Hill - Downloadable Materials  Freading Ebook    Downloadable
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 Wethersfield - Downloadable Materials  FreadingEbook    Downloadable
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10
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Customer relationship management : a strategic imperative in the world of e-business



Toronto ; New York : John Wiley & Sons Canada, [2000] 2000

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 West Hartford, Noah Webster Library - Non Fiction  658.812 CUSTOMER    Check Shelf
11
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The customer service revolution : overthrow conventional business, inspire employees, and change the


DiJulius, John R., 1964- author.
Austin, Texas : Greenleaf Book Group Press, [2015] 2015

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 Glastonbury, Welles-Turner Memorial Library - Adult Department  658.812 DIJULIUS    Check Shelf
12
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Dynamic customer strategy : today's CRM


Tanner, John F., author.
New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2014. 2014

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 Rocky Hill - Downloadable Materials  EBSCO Ebook    Downloadable
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13
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Everyone's a critic : winning customers in a review-driven world


Tancer, Bill, author.
New York, N.Y. : Portfolio / Penguin, 2014 2014

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 Bristol, Main Library - Non Fiction  658.812 TANCER    Check Shelf
 Farmington, Main Library - Adult Department  658.834 TAN    Check Shelf
 Manchester, Main Library - Non Fiction  658.812 TANCER    Check Shelf
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14
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Fanocracy : turning fans into customers and customers into fans


Scott, David Meerman, author.
[New York, New York] : Portfolio/Penguin, [2020] 2020

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 Bloomfield at the Atrium  658.8 SCO    Storage
 Farmington, Main Library - Adult Department  658.812 SCO    Check Shelf
 Manchester, Main Library - Non Fiction  658.812 SCOTT    Check Shelf
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15
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The gold standard : giving your customers what they didn't know they wanted


Cowie, Colin, 1962- author.
[New York] : HarperCollins Leadership, an imprint of HarperCollins Focus LLC, [2021] 2021

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 Farmington, Main Library - Adult Department  658.812 COW    Check Shelf
16
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The hidden power of your customers : four keys to growing your business through existing customers


Carroll, Becky, 1966-
Hoboken, N.J. : Wiley, [2011] 2011

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 Bristol, Main Library - Non Fiction  658.8 C236    Check Shelf
 Farmington, Main Library - Adult Department  658.812 CAR    Check Shelf
17
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BookBook
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 Cromwell-Belden Public Library - Adult Department  658.8 BLI    Check Shelf
18
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Listen up! : how to tune in to customers and turn down the noise


Mangia, Karen, 1975- author.
Hoboken, New Jersey : John Wiley & Sons, Inc., [2021] 2021

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 Farmington, Main Library - Adult Department  658.812 MAN    Check Shelf
19
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Organizing your business around the customer.



[San Francisco, California, USA] : Kanopy Streaming, 2014. 2014

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 Bloomfield - Downloadable Materials  Kanopy Video    Downloadable
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 Farmington - Downloadable Materials  Kanopy Video    Downloadable
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 Simsbury - Downloadable Materials  Kanopy Video    Downloadable
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20
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 New Britain, Main Library - Non Fiction  658.812 B88    Check Shelf
21
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Putting customers first


Bruce, Andy.
New York : DK Pub., 2002. 2002

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 Bristol, Main Library - Non Fiction  658.8 B83    Check Shelf
22
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The relationship economy : building stronger customer connections in the digital age


DiJulius, John R., 1964- author.
Austin, Texas : Greenleaf Book Group Press, 2019. 2019

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 Simsbury Public Library - Non Fiction  658.812 DIJULIUS    Check Shelf
23
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Salesforce.com for dummies


Kao, Liz, author.
Hoboken, NJ : John Wiley & Sons, Inc., [2019] 2019

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 Avon Free Public Library - Adult Department  658.812 KAO    Check Shelf
 Manchester, Main Library - Non Fiction  658.812 KAO    Check Shelf
24
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Salesforce.com for dummies


Wong, Tom, author
Hoboken, N.J. : Wiley, [2007] 2007

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 Middletown, Russell Library - Adult Nonfiction  658.85 WON    Check Shelf
25
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Salesforce for dummies


Kao, Liz, author.
Hoboken, New Jersey : John Wiley & Sons, Inc., [2024] 2024

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Location Call No. Status
 New Britain, Main Library - Non Fiction  658.8 KAO    Check Shelf
26
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The snowball system : how to win more business and turn clients into raving fans


Bunnell, Mo, author.
New York, NY : PublicAffairs, an imprint of Perseus Books, LLC, 2018. 2018

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 Newington, Lucy Robbins Welles Library - Adult Department  658.812 BUNNELL    Check Shelf
27
book
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So damn lucky


Coonts, Deborah.
New York : Tom Doherty Associates, LLC, 2013. 2013

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 Wethersfield Public Library - Paperback Book  PB MYSTERY C    Check Shelf
28
book
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Social media 101 : tactics and tips to develop your business online


Brogan, Chris.
Hoboken, N.J. : Wiley, [2010] 2010

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 Berlin-Peck Memorial Library - Non Fiction  BUSINESS—MARKETING—SOCIAL—Brogan    Check Shelf
 Bristol, Main Library - Non Fiction  658.872 B786    Check Shelf
 West Hartford, Noah Webster Library - Non Fiction  658.872 BROGAN c.2  Check Shelf
29
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Strategic Customer Service : Managing the Customer Experience to Increase Positive Word of Mouth, Bu


Goodman, John A., author.
[Place of publication not identified] : AMACOM, [2019] 2019

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 Newington - Downloadable Materials  Freading E-book    Downloadable
Newington cardholders click here to access this title from Freading
 Rocky Hill - Downloadable Materials  Freading Ebook    Downloadable
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 Wethersfield - Downloadable Materials  FreadingEbook    Downloadable
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30
book
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Teach yourself visually Salesforce.com


Davis, Justin, author.
Indianapolis, Indiana : John Wiley & Sons, [2015]. 2015

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 Rocky Hill Library - Adult Department  658.812 DAVIS    Check Shelf
 West Hartford, Noah Webster Library - Non Fiction  658.812 DAVIS    Check Shelf
31
Bestseller
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The the Art of CRM : Proven Strategies for Modern Customer Relationship Management.


Fatouretchi, Max, author.
Birmingham : Packt Publishing, Limited, 2019. 2019

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 Rocky Hill - Downloadable Materials  EBSCO Ebook    Downloadable
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32
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Why are there snowblowers in Miami? : transform your business using the five principles of engagemen


Goldstein, Steven D., author.
Austin, Texas : Greenleaf Book Group Press, [2016] 2016

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 New Britain, Main Library - Non Fiction  658.4 G57    Check Shelf
Customer Relations Management Computer Programs
33
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 Rocky Hill - Downloadable Materials  EBSCO Ebook    Downloadable
Rocky Hill cardholders click here to access this title from EBSCO
Customer Relations Management Data Processing
34
Bestseller
BestsellerE-Book
Book Cover

Dynamic customer strategy : today's CRM


Tanner, John F., author.
New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2014. 2014

Rating:

 

Copies

Location Call No. Status
 Rocky Hill - Downloadable Materials  EBSCO Ebook    Downloadable
Rocky Hill cardholders click here to access this title from EBSCO
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