Inventing characters: What makes a good fictional character? -- Where do characters come from? -- Making decisions -- Constructing characters: What kind of story are you telling? -- Hierarchy -- How to raise the emotional stakes -- What should we feel about the character? -- Hero and the common man -- Comic character: controlled disbelief -- Serious character: make us believe -- Transformations -- Voices -- Presentation vs. representation -- Dramatic vs. narrative -- First-person narrative -- Third person -- A private population explosion.