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Subjects (1-4 of 4)
Consumer Satisfaction United States
1
book
BookBook
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Customer satisfaction : the second half of your job


Decker, Dru Scott, 1942-
Los Altos, Calif. : Crisp Publications, [1988] 1988

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 Windsor, Main Library - Adult Department  658.812 SC    Check Shelf
2
book
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Delivering satisfaction and service quality : a customer-based approach for libraries


Hernon, Peter.
Chicago : American Library Association, 2001. 2001

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Location Call No. Status
 West Hartford, Noah Webster Library - Reference Material  R OFFICE 025.52 HERNON    In-Library Use Only
3
book
BookBook
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Revised customer satisfaction : the other half of your job


Decker, Dru Scott, 1942-
Los Altos, Calif. : Crisp Publications, [1991] 1991

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 University of Saint Joseph: Pope Pius XII Library - Standard Shelving Location  658.812 S425R    Check Shelf
Consumerism
4
DVD
DVDDownloadable Video
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Brand new you



Northampton, MA : Media Education Foundation, 2014. 2016

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 Bloomfield - Downloadable Materials  Kanopy Video    Downloadable
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 Farmington - Downloadable Materials  Kanopy Video    Downloadable
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