Skip to content
Catalog
You are not logged in |Login  
Request Add to My Lists Add to Bag MARC Display Return to Browse Limit/Sort Search More Information
     
Limit search to available items
Previous Record Next Record
Book Cover
book
BookBook
Author Winch, Guy.

Title The squeaky wheel : complaining the right way to get results, improve your relationships, and enhance self-esteem / Guy Winch.

Publication Info. New York : Walker & Company, 2011.

Copies

Location Call No. Status
 Bristol, Main Library - Non Fiction  381.33 W721    Check Shelf
 Newington, Lucy Robbins Welles Library - Adult Department  381.33 WINCH    Check Shelf
 Windsor, Main Library - Adult Department  381.33 WI    Check Shelf
Edition First U.S. edition.
Description xi, 291 pages ; 22 cm
Bibliography Includes bibliographical references (pages 267-281) and index.
Contents The ineffective squeaker doesn't get the grease -- The trouble with Bill: the hidden costs of ineffective squeaking -- Complaining therapy: squeaking our way to self-esteem -- When to squeak: how to avoid complaining dangers -- The ingredients for serving a delicious squeak -- The art of squeaking to loved ones -- Getting squeaked at for a living: the customer service professional -- Squeaking as social activism.
Subject Consumer complaints -- Psychological aspects.
Complaints (Rhetoric) -- Psychological aspects.
Criticism.
Interpersonal relations.
Self-esteem.
ISBN 9780802717986 hardback
0802717985 hardback
-->
Permanent Link
Add a Review

 

Library Links

Encore

Search Tools

Language Settings

English
Español