| Description |
xvi, 325 pages ; 23 cm |
| Bibliography |
Includes bibliographical references and index. |
| Summary |
"Expert advice on attracting, training, managing, retaining, and succeeding with America's newest generation of hard-working, tech-savvy employees. A new generation is entering the American workforce-Gen Z, the age cohort born after 1996. Having grown up with smartphones, social media, emoji-speak, helicopter parenting, and no expectation of privacy, Gen Z has a unique culture and working style that can be baffling to their Millennial, Gen X, and Baby Boomer managers. In Managing Generation Z, Robin Paggi, a veteran HR manager, and Kat Clowes, an educational consultant who has worked with hundreds of Gen Z'ers, join forces to give employers and managers a practical, easy-to-understand guide to the new generation defining the future of work. Based on Clowes's in-depth knowledge of Gen Z habits and Paggi's real-world experience of how generational miscommunications can cause expensive personnel problems, Managing Generation Z gives managers at all levels a plan for getting quality work from Gen Z employees while avoiding cultural clashes at the office. Gen Z is highly educated, extraordinarily tech-savvy, eager to meet expectations, and loyal to employers, but many Gen Z workers have never been trained in the basics of professionalism, workplace communication, and the unwritten social rules older generations instinctively expect. Managing Generation Z teaches managers how to bridge the communication styles between Gen Z and older colleagues, how to train Gen Z staff to make work objectives clear, and how to evaluate and correct Gen Z employees so they will listen, accept, learn, and improve. Like having an expert HR manager at your fingertips, Managing Generation Z is essential reading for both front-line supervisors and C-level executives who want to get the most from the newest generation in the workforce"-- Provided by publisher. |
| Subject |
Generation Z -- Employment -- United States.
|
|
Conflict of generations in the workplace -- United States.
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Intergenerational relations -- United States.
|
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Conflict of generations in the workplace. (OCoLC)fst01762469
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Intergenerational relations. (OCoLC)fst00976251
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United States. (OCoLC)fst01204155
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| Added Author |
Clowes, Kat, author.
|
| Other Form: |
Online version: Paggi, Robin. Managing Generation Z Fresno, California : Quill Driver Books, [2021] 9781610353809 (DLC) 2021011581 |
| ISBN |
9781610354004 (paperback ; alk. paper) |
|
1610354001 (paperback ; alk. paper) |
|
9781610353809 (epub) |
|
