1. Before starting a peer mediation program. Toward resolving conflicts in Hampton campus school -- Understand your school's culture -- Understand your community's culture -- Understand mediation from the inside. 2. Starting up a peer mediation program. Seeking volunteers -- Selecting peer mediators -- Preparing students to mediate -- Taking hold. 3. Maintaining a peer mediation program. The letter home -- Program changes: finding and solving problems -- Peer helpers: finding another way to care -- What's it for?
Bibliography
Includes bibliographical references (pages 171-174).