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Bestseller
BestsellerE-Book
Author Mitroff, Ian I.

Title Managing crises before they happen : what every executive and manager needs to know about crisis management / by Ian I. Mitroff.

Publication Info. New York : AMACOM, 2000.

Copies

Location Call No. Status
 Rocky Hill - Downloadable Materials  EBSCO Ebook    Downloadable
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Description 1 online resource (172 pages) : illustrations
Bibliography Includes bibliographical references and index.
Note Print version record.
Contents Preliminaries; Contents; Preface; Acknowledgments; Chapter One: Why Crises Are an Inevitable; Chapter Two: The Failure of Success; Chapter Three: A Best Practice Model; Chapter Four: Should We Tell the Truth; Chapter Five: Assuming Responsibility Victim or Villain; Chapter Six: Detecting Weak Signals; Chapter Seven: Thinking Far Outside of th Boxes; Chapter Eight Treating the Big Picture; Chapter Nine: Crisis Management 2002; Additional Readings; Notes; About the Authors; Previously Published Materials; Index.
Summary Egypt Air. Nike. The Intel Chip. Could these crises have been prevented? Maybe. Could they have been handled better? Definitely.
Subject Crisis management.
Communication in organizations.
Strategic planning.
Conflict management.
Industrial management.
BUSINESS & ECONOMICS -- Workplace Culture.
BUSINESS & ECONOMICS -- Corporate Governance.
BUSINESS & ECONOMICS -- Leadership.
BUSINESS & ECONOMICS -- Organizational Development.
Communication in organizations. (OCoLC)fst00870217
Crisis management. (OCoLC)fst00883617
Strategic planning. (OCoLC)fst01134371
Crisisbeheersing.
Other Form: Print version: Mitroff, Ian I. Managing crises before they happen. New York : AMACOM, 2000 0814405630 (DLC) 00030632 (OCoLC)43903524
ISBN 0814424902 (electronic bk.)
9780814424902 (electronic bk.)
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