| Description |
xiii, 191 pages ; 25 cm |
| Bibliography |
Includes bibliographical references and index. |
| Summary |
Annotation Provides the background necessary to nurture skills in collaborative knowledge creation via a continuous, proven process of questioning and conversation. |
|
Annotation This book provides the context and tools to create knowledge via a proven process of inquiry, questions, and conversation. It introduces the theoretical background to explain why, as well as the practical hands-on skills and processes to demonstrate how, to surface tacit knowledge--that which we know but which we have not yet made explicit in conversation, e.g., background, education, and experience--and create new knowledge in collaboration with colleagues. |
| Contents |
1. The era of the inquiring organization -- 2. Two management traditions and knowledge creation : from modern to postmodern management -- 3. Theories of communication in management : modern to postmodern -- 4. Tacit knowledge -- 5. The pragmatics of knowledge creation : care, respect, and trust -- 6. The microskills for knowledge creation -- 7. Asking questions : widening the lens, sharpening the focus -- 8. Tacit knowledge and conversation -- 9. Reflecting conversations -- 10. New territory for the 21st century : the compass and the map. |
| Subject |
Knowledge management.
|
|
Organizational learning.
|
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Communication in organizations.
|
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Communication in organizations. (OCoLC)fst00870217
|
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Knowledge management. (OCoLC)fst00988184
|
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Organizational learning. (OCoLC)fst01047870
|
| Added Author |
Kikoski, John F.
|
| ISBN |
1567204902 (alk. paper) |
|
9781567204902 (alk. paper) |
|
