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Book
Author
Willis, Mark R.
Title
Dealing with difficult people in the library / Mark R. Willis.
Publication Info.
Chicago : American Library Association, 1999.
Copies
Location
Call No.
Status
Enfield, Main Library - Adult Department
025.5 WIL
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New Britain, Main Library - Non Fiction
025.5 W67
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Description
ix, 195 pages ; 23 cm
Bibliography
Includes bibliographical references (page 187) and index.
Subject
Public services (Libraries) -- United States.
Communication in library science -- United States.
Public libraries -- Security measures -- United States.
Public libraries -- Public relations -- United States.
Library administration.
Interpersonal relations.
ISBN
0838907601
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