Title The new public service : serving, not steering / Janet V. Denhardt and Robert B. Denhardt.

Publication Info.

New York : Routledge/Taylor & Francis Group, 2015.

Copies

Location	Call No.	Status
University of Saint Joseph: Pope Pius XII Library - Standard Shelving Location	351 D393N	Check Shelf

Edition	Fourth edition.
Description	xv, 256 pages ; 24 cm
Bibliography	Includes bibliographical references (pages 227-246) and index.
Contents	Chapter 1. Public administration and the new public management; Chapter 2 . Roots of the new public service; Chapter 3. Serve citizens, not customers; Chapter 4. Seek the public interest; Chapter 5. Value citizenship over entrepreneurship; Chapter 6. Think strategically, act democratically; Chapter 7. Recognize that accountability Isn't simple; Chapter 8. Serve rather than steer; Chapter 9. Value people, not just productivity; Chapter 10. New public service and citizen engagement: cases and recommendations; Chapter 11. Fifteen years later: are we rowing, steering, or serving?
Subject	Public administration.
	Public administration -- United States.
	POLITICAL SCIENCE -- Public Affairs & Administration.
	Public administration. (OCoLC)fst01081976
	United States. (OCoLC)fst01204155
	Verwaltung. (DE-588)4063317-2
	Verwaltungsreform. (DE-588)4063353-6
	Bürgernahe Verwaltung. (DE-588)4008788-8
	Bürgerbeteiligung. (DE-588)4008767-0
	United States. (DE-588)4078704-7
Added Author	Denhardt, Robert B., author.
ISBN	9781138891210 (hardcover)
	1138891215 (hardcover)
	9781138891258 (softcover)
	1138891258 (softcover)
	9781315709765 (ebook)

-->