Description |
vii, 295 pages ; 18 cm |
Summary |
"Whether you're selling, negotiating, interviewing, networking, or leading a team, success depends on convincing other people--and convincing other people depends on making meaningful connections. Nicholas Boothman ... shows how to use the tools that belong to all of us--face, body, attitude, and voice--to make a dazzling first impression, establish immediate rapport and trust, and master the people-to-people skills that will help you persuade others to embrace and act on your ideas."--P. [4] of cover. |
Contents |
Muldoon's rules: there's no failure, only feedback -- Neutralize the fight-or-flight response -- Work your ABC: attitude, body language, and congruence -- Speak the language of the brain -- Connect with the senses -- Feed the personality -- Know the nature of your business -- Find your style -- Open the lines of communication -- Get them talking -- Find the right approach -- The secrets of the great communicators -- The show must go on -- Where do we go from here? |
Subject |
Interpersonal communication.
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Interpersonal relations.
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Body language.
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Nonverbal communication.
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Success in business.
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ISBN |
9780761158554 |
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0761158553 |
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