1. Work and Family Life: A Changing Landscape -- 2. The Caregivers -- 3. Special Caregiving Situations -- 4. Employee Benefits -- 5. EAPs and Work and Family Programs -- 6. The Vendor Community -- 7. Union-Management Relations and Family Issues -- 8. Public-Private Partnerships in Work-Family Services -- 9. Implementing Work and Family Programs in the Workplace -- 10. Future Directions in Work and Family -- Appendix B. Sample Employee Needs Assessment.