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Book Cover
Bestseller
BestsellerE-Book
Author Flynn, Nancy, 1956-

Title Instant messaging rules : a business guide to managing policies, security, and legal issues for safe IM communication / Nancy Flynn.

Publication Info. New York : American Management Association, [2004]
©2004

Copies

Location Call No. Status
 Rocky Hill - Downloadable Materials  EBSCO Ebook    Downloadable
Rocky Hill cardholders click here to access this title from EBSCO
Description 1 online resource (xii, 210 pages)
Bibliography Includes bibliographical references and index.
Contents The case for instant messaging management -- IM is used by someone in nearly every us company -- Uncovering unauthorized IM use in your office -- What's the best way to manage employees' IM use? -- Establishing an e-risk management and compliance team -- Instant messaging pros and cons -- Employers are responsible for employees' wrongs -- Compounds confidentiality concerns -- Protecting privacy in the IM world -- Use written rules and policies to enforce your strategic IM management plan -- What constitutes appropriate (and inappropriate) IM content? -- Retaining IM business records -- Saving everything can be a costly mistake -- Discovery: when IM is used as evidence-for or against you -- Beware the destruction of IM evidence -- Training is essential to IM policy compliance -- Employee compliance is key to IM policy success -- IM is big on Wall Street -- Regulated firms playing catch-up with e-mail retention -- Regulations extend to main street, too -- Instant messaging rules.
Note Print version record.
Subject Instant messaging.
Electronic mail messages.
Business communication.
BUSINESS & ECONOMICS -- Office Automation.
Business communication. (OCoLC)fst00842419
Electronic mail messages. (OCoLC)fst00907328
Instant messaging. (OCoLC)fst00974262
Indexed Term Andre fag (naturvidenskab og teknik) Andre fag
Genre/Form Electronic books.
Other Form: Print version: Flynn, Nancy, 1956- Instant messaging rules. New York : American Management Association, ©2004 0814472532 (DLC) 2004003413 (OCoLC)54460245
ISBN 0814428037 (electronic bk.)
9780814428030 (electronic bk.)
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