| Description |
1 online resource (256 pages) |
| Access |
Access limited to subscribing institutions. |
| Summary |
Building on the latest research in brain science, emotional intelligence, and organizational theory, an award-winning communication and organizational strategist answers questions about the true definition of empathy. This groundbreaking exploration into business productivity and office management offers both real-world insights and practical ways to build transformative empathy skills organization-wide. It shows how learning about and teaching empathy in the workplace can improve productivity, innovation, and profitability. The guide also provides an innovative framework to help leaders meet the six universal needs of the organization itself while also respecting those of individual employees and customers. |
| Note |
Print version record. |
| Subject |
BUSINESS & ECONOMICS / Office Management.
|
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Empathy.
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Communication in organizations.
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Social interaction.
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| Genre/Form |
Electronic books.
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| Added Author |
Colonna, Jerry, 1904-1986.
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| Other Form: |
Print version: Miyashiro, Marie R. Empathy factor. Encinitas, CA : PuddleDancer Press, c2011. 9781892005250 (pbk. : alk. paper) (DLC)2011006889 |
| Standard No. |
9781892005564 |
| ISBN |
9781892005564 (pdf) |
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