| Edition |
Second edition. |
| Description |
1 online resource. |
| Series |
The practical leader |
|
Practical leader.
|
| Note |
Description based on online resource; title from PDF title page (EBSCO, viewed June 2, 2015). |
| Bibliography |
Includes bibliographical references and index. |
| Contents |
Cover; Title Page; Copyright; Praise for Anytime Coaching: Unleashing Employee Performance, Second Edition; About the Authors; Dedication; Contents; Preface: Anytime Coaching Revisited; Acknowledgments; Introduction: Anytime Coaching in a Changing World; Chapter 1: It All Begins with You; Who Is the Self I Bring to Anytime Coaching?; Thinking about Work; Thinking about Your Role as a Manager; Thinking about Your Skills, Knowledge, and Preferences; Thinking about Your Organization; The Practices of Anytime Coaching; Chapter 2: The Practice of Observing; The Powerful Practice of Observing |
|
Observing Positive Qualities and Possibilities in Your EmployeesGetting Started in Observing Positives; Observing with a New Perspective: Mark and Pat's Story; Seeing with New Eyes; Checklist of Positive Questions; The Positive Principle; Observing Nonverbal and Emotional Cues in Communication; Other Uses of Nonverbal Communication; Nonverbal Cues and Their Significance; The Concept of Congruence; Self-Observation; Observing Your Impulse to Direct: The Fast Results Gene; Taming the FRG; Observing Your Mindful Presence; Using PAF to Improve the Practice of Observation; Learning to be Mindful |
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Practicing Mindfulness throughout Your DayChapter 3: The Practice of Inquiring; The Power of Questions; Analyzing the Three Purposes of Questions; Understanding the Four Types of Questions; Matching the Purposes and Types of Questions; Considering the Receiver of Questions; Choosing the Right Time to Inquire; Choosing the Right Place to Coach; Obstacles to Asking Coaching Questions; Putting It All Together; Chapter 4: The Practice of Listening; Extreme Listening; The Practice of Listening; Preparing for Extreme Listening; Uncovering and Managing Your Listening Biases |
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Examining and Changing How You View Your Work ConversationsChecking Your Assumptions; Doing a Head Check; Focusing on the Person Speaking; Considering Your Reactions; Stepping into a Neutral Zone; Staying in the Neutral Zone When Emotions Run Strong; Listening for the Story; Talking about the Story Itself; Listening for Good Stories Too; Listening for Your Own Story; Chapter 5: The Practice of Responding; Creating Purposeful Conversations; Your Wise Internal Editor; Responding to Unproductive, Dead-end Conversations; Using PAF to Say the Right Thing, at the Right Time, in the Right Way |
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Conversation Tools That WorkConversation Tools That Trigger Action: The Big Five; Getting Ready to Respond Intentionally; The Payoff for Responding Intentionally; Chapter 6: Improving Day-to-Day Performance; Micro Performance Improvements; The Goal: Better Results; Holding the Focus on Performance; Paul Holds the Focus; Using The Circle of Results Tool; Integrating the Four Anytime Coaching Practices; Observing; Inquiring; Listening; Responding; Refocusing the Coaching Conversation; Ray Refocuses His Coaching; Providing Feedback; Benefits of Feedback in Coaching |
| Summary |
<P class=""MsoNormal"" style=""margin-bottom:10.0pt""><strong><span style=""font-size:12.0pt"">Transform Your Workplace with AnytimeCoaching</span></strong> <p class=""MsoNormal"" style=""margin-bottom:10.0pt""><span style=""font-size:12.0pt"">Whetheryou lead a cross-functional team on a short-term project or formally managelarge groups of people on a daily basis, <em>AnytimeCoaching</em> will help you improve performance and achieve results.<o:p></o:p></span> |
| Subject |
Employee motivation.
|
|
Management.
|
|
BUSINESS & ECONOMICS / Industrial Management.
|
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BUSINESS & ECONOMICS / Management.
|
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BUSINESS & ECONOMICS / Management Science.
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BUSINESS & ECONOMICS / Organizational Behavior.
|
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Business consultants.
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Executives -- Training of.
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Leadership.
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Mentoring in business.
|
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Employee motivation. (OCoLC)fst00909027
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Management. (OCoLC)fst01007141
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| Genre/Form |
Electronic books.
|
| Added Author |
Swire, Wendy Sherwin, author.
|
| Other Form: |
Print version: Kloster, Teresa Wedding Anytime Coaching: Unleashing Employee Performance, Second Edition London : Management Concepts Press,c2015 9781567264807 |
| ISBN |
9781567264814 (electronic bk.) |
|
1567264816 (electronic bk.) |
|
