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Book Cover
Bestseller
BestsellerE-Book
Author Brown, Michael D., 1972-

Title Fresh customer service eBook : treat the employee as #1 and the customer as #2 and you will get customers for life / Michael D. Brown.

Publication Info. Boston, MA : Acanthus Pub., [2007]
©2007

Copies

Location Call No. Status
 Rocky Hill - Downloadable Materials  EBSCO Ebook    Downloadable
Rocky Hill cardholders click here to access this title from EBSCO
Description 1 online resource
Note Title from PDF title page (viewed Feb. 12, 2009).
Bibliography Includes bibliographical references.
Summary Explains how to treat employees and the effect that proper treatment will have on how they will serve the customers, making a business successful from the inside out.
Subject Customer services.
Service industries workers -- Training of.
Success in business.
Electronic books.
BUSINESS & ECONOMICS -- Customer Relations.
Customer services. (OCoLC)fst00885545
Service industries workers -- Training of. (OCoLC)fst01113490
Success in business. (OCoLC)fst01137062
ISBN 9781605572093 (electronic bk.)
1605572098 (electronic bk.)
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