What is mystery shopping? -- What tools do I need? -- Getting organized: Applying to companies -- Planning my month -- Questions and answers: Finding jobs ; Self-assigning and applying for jobs ; Types of jobs ; What do I need? ; Reporting jobs and feedback ; Job requirements ; Pay and reimbursement ; Notes and timings ; Who/what is this? ; Questions regarding privacy ; What does this mean? -- Narratives and word documents: Grammar/spelling/narrative tips ; Frequently misspelled/misused words ; Terms to use for narratives ; Narrative samples -- Company notes to shoppers: TrendSource (MSI Services, Incorporated) ; Corporate research ; Market Force Information ; Service intelligence/experience exchange -- New shopper support.
Note
Includes a list of resources and a mystery shopping company list.