Prepared for the Association of College and Research Libraries, Ad Hoc Committee on Performance Measures.
Sample survey materials in pocket.
Includes bibliographical references (pages 173-182) and index.
Prepared for the Association of College and Research Libraries Ad Hoc Committee on Performance Measures.
Output measures in academic and research libraries -- Measurement -- User surveys -- Materials availability and use -- Facilities and library uses -- Information services. Reference tranactions. Reference satisfaction survey. Online search evaluation.