Title Coaching, knock your socks off service / Ron Zemke & Kristin Anderson.

Publication Info.	New York : AMACOM, [1997]
	©1997

Copies

Location	Call No.	Status
Windsor Locks Public Library - Reference Material	STAFF REF 658.3 ZEM	In-Library Use Only

Description	xxi, 148 pages : illustrations ; 23 cm
Bibliography	Includes bibliographical references (pages 144-146).
Subject	Customer services.
	Supervision of employees.
	Mentoring in business.
	Employee motivation.
	Employees -- Counseling of.
Added Author	Anderson, Kristin.
	American Management Association.
ISBN	0814479359

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