| Description |
160 pages : illustrations ; 21 cm |
| Series |
In an instant series. |
|
In an instant series.
|
| Note |
Includes index. |
|
"Compose messages that save time for everyone, learn to separate the trivial from the important, minimize e-mail misunderstandings." |
| Contents |
Assess your e-mail savvy -- Be concise and to the point -- Prioritize your paragraphs -- Discover the secret of sensory language -- Mirror key words -- Be formal with neutral language -- Make your emails action packed -- Make effective requests -- Use the e.m.a.i.l. acronym -- Say no with style -- Engage the expressive style -- Step into the straight shooter style -- Ease into the nice and easy style -- Be part of the problem solving style -- Start with a salutation -- Craft a compelling subject line -- Sign off with substance -- Go easy on the cc -- Bcc with caution -- Consider attachment options -- Open attachments with care -- Shorten your sentences -- Vary your sentence length -- Choose your sentence style with care -- Put the apostrophe in its place -- Consider the common comma -- Save time with contractions -- Capitalize on cue -- Use the trusty transition -- Master the most misspelled words -- Sharpen your spelling -- Don't get hung up on homophones -- Avoid the ten top email mistakes -- Get a grip on the jargon -- Don't fan the flames -- Nix the negative filters -- Beware obscure emoticons -- Sort through spam -- Avoid phishing like the plague -- Beef up your email security -- Set up a responsible rant -- Keep cultural differences in mind -- Create an email policy -- Write an email policy -- Brainstorm possible problem causes -- Evaluate possible problem causes -- Brainstorm possible problem solutions -- Evaluate and agree on the problem solution -- Find an email marketing service -- Plan an email marketing newsletter -- Send out an email marketing newsletter -- Get good at instant messaging -- Study your IM shorthand -- Email on a PDA -- Use POP and IMAP -- Know when to stop -- Don't use email -- Manage your files -- Set up your filing system. -- Zero out your in box. |
| Subject |
Electronic mail systems.
|
|
Electronic mail messages.
|
|
Business communication.
|
|
Business communication. (OCoLC)fst00842419
|
|
Electronic mail messages. (OCoLC)fst00907328
|
|
Electronic mail systems. (OCoLC)fst00907333
|
| Genre/Form |
Nonfiction.
|
| Added Author |
Bailey, Keith, 1945-
|
| Other Form: |
Online version: Leland, Karen. E-mail in an instant. Franklin Lakes, NJ : Career Press, ©2009 (OCoLC)609164974 |
| ISBN |
9781601630179 |
|
1601630174 |
|
