Description |
xii, 272 pages ; 24 cm |
Note |
Includes index. |
Contents |
The basics of communication online: How good are you at online communication? -- Getting started with basic email -- Writing email with style -- Email tools, techniques, and words -- The basics of chat, mailing lists, and bulletin boards -- Netiquette guidelines -- Putting yourself across online: Putting yourself across on the job -- Putting yourself across to friends and family -- Putting yourself across romantically -- Putting yourself across to clients and customers -- Putting yourself across in difficult situations -- How to say it on your web site -- Appendices: Emoticons, smilies, and acronyms for online communication -- Online abbreviations and acronyms -- The ten commandments for computer ethics. |
Subject |
Business communication -- Data processing.
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Commercial correspondence -- Data processing.
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Electronic mail messages.
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Added Author |
Baker, Sunny.
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ISBN |
0735201641 paperback |
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0130315753 |
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