Includes bibliographical references (pages 281-299) and index.
Contents
Culture shock: east meets west -- Preparing U.S. managers for expatriate assignments in Japan -- The central role of communication and culture in U.S.-Japanese management and dipomacy -- Setting up the channels for U.S.-Japanese corporate communication -- Strategic dimensions of Japanese social behavior and everyday life -- Management in Japan -- Talk and conversations -- Meishi -- First contacts -- Noverbal and intuitive communication in Japanese business and management
-- Cultural abyss at the negotiating table: U.S. expatriates facing Japanese associates --
Verbal communication with Japanese -- Print communication with Japanese -- Corporate persuasion: communicating with Japanese audiences -- An intercultural view of eloquence: U.S. and Japanese approaches to public speaking -- Tatemae and honne: surface and true communication -- Japanese ningensei -- Japanese public and private communication -- The omoiyari culture: Japanese empathy and hospitality -- Appropriate rank and order: corporate and national culture -- The
listening culture of Japan -- Recognizing cultural entrapment: the shock of communicating and receiving compliments --
Keiretsus and azibatsus: a framework for Japanese organizational communication.