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Mark   Media Year
658.812 S425R : Decker, Dru Scott,     
      Revised customer satisfaction : the other half of your job / Dru Scott. University of Saint Joseph: Pope Pius XII Library - Standard Shelving Location:Check Shelf   book
BookBook
1991
658.812 SC : Decker, Dru Scott,     
      Customer satisfaction : the second half of your job / Dru Scott. Windsor, Main Library - Adult Department:Check Shelf   book
BookBook
1988
658.812 SCHMITT : Schmitt, Bernd.     
      Customer experience management : a revolutionary approach to connecting with your customers / Bernd H Newington, Lucy Robbins Welles Library - Adult Department:Check Shelf   book
BookBook
2003
658.812 SCHNEIDER : Schneider, Benjamin.     
      Winning the service game / Benjamin Schneider, David E. Bowen. Manchester, Main Library - Non Fiction:Check Shelf   book
BookBook
1995
658.812 SCO : Scott, David Meerman,     
      Fanocracy : turning fans into customers and customers into fans / David Meerman Scott & Reiko Scott ; Bloomfield, Prosser Library - Adult Department:Storage, Farmington, Main Library - Adult Department:Check Shelf, Manchester, Main Library - Non Fiction:Check Shelf   book
BookBook
2020
658.812 SCOTT : Scott, David Meerman,     
      Fanocracy : turning fans into customers and customers into fans / David Meerman Scott & Reiko Scott ; Bloomfield, Prosser Library - Adult Department:Storage, Farmington, Main Library - Adult Department:Check Shelf, Manchester, Main Library - Non Fiction:Check Shelf   book
BookBook
2020
658.812 SE : Seybold, Patricia B.     
      Customers.com : how to create a profitable business strategy for the Internet and beyond / Patricia B East Hartford, Raymond Library - Adult Department:Check Shelf, Manchester, Main Library - Non Fiction:Check Shelf, New Britain, Main Library - Non Fiction:Check Shelf, Windsor, Main Library - Adult Department:Check Shelf   book
BookBook
1998
658.812 SE89 : Sewell, Carl.     
      Customers for life : how to turn that onetime buyer into a lifetime customer / Carl Sewell and Paul B Bristol, Main Library - Non Fiction:Check Shelf   book
BookBook
2002
658.812 SE93 : Seybold, Patricia B.     
      Customers.com : how to create a profitable business strategy for the Internet and beyond / Patricia B East Hartford, Raymond Library - Adult Department:Check Shelf, Manchester, Main Library - Non Fiction:Check Shelf, New Britain, Main Library - Non Fiction:Check Shelf, Windsor, Main Library - Adult Department:Check Shelf   book
BookBook
1998
658.812 SEYBOLD : Seybold, Patricia B.     
      Customers.com : how to create a profitable business strategy for the Internet and beyond / Patricia B East Hartford, Raymond Library - Adult Department:Check Shelf, Manchester, Main Library - Non Fiction:Check Shelf, New Britain, Main Library - Non Fiction:Check Shelf, Windsor, Main Library - Adult Department:Check Shelf   book
BookBook
1998
658.812 SHA : Shapiro, Aaron.     
      Users, not customers : who really determines the success of your business / Aaron Shapiro. Newington, Lucy Robbins Welles Library - Adult Department:Check Shelf, Plainville Public Library - Non Fiction:Check Shelf   book
BookBook
2011
658.812 SHAPIRO : Shapiro, Aaron.     
      Users, not customers : who really determines the success of your business / Aaron Shapiro. Newington, Lucy Robbins Welles Library - Adult Department:Check Shelf, Plainville Public Library - Non Fiction:Check Shelf   book
BookBook
2011
658.812 SOL : Solomon, Micah,     
      Ignore your customers (and they'll go away) : the simple playbook for delivering the ultimate custome Middletown, Russell Library - Adult Nonfiction:Check Shelf   book
BookBook
2020
658.812 STR : Stratten, Scott.     
      QR codes kill kittens : how to alienate customers, dishearten employees, and drive your business into Plainville Public Library - Non Fiction:Check Shelf   book
BookBook
2014
658.812 SUTTLE : Suttle, Marilyn.     
      Who's your Gladys? : how to turn even the most difficult customer into your biggest fan / Marilyn Sut Berlin-Peck Memorial Library - Non Fiction:Check Shelf, Granby, Main Library - Adult:Check Shelf   book
BookBook
2009
658.812 T78 : Tschohl, John.     
      Loyal for life : how to take unhappy customers from hell to heaven in 60 seconds or less / John Tscho New Britain, Main Library - Non Fiction:Check Shelf   book
BookBook
2005
658.812 TAN : Tancer, Bill,     
      Everyone's a critic : winning customers in a review-driven world / Bill Tancer. Bristol, Main Library - Non Fiction:Check Shelf, Farmington, Main Library - Adult Department:Check Shelf, Manchester, Main Library - Non Fiction:Check Shelf, Middletown, Russell Library - Adult Nonfiction:Check Shelf, Portland Public Library - Adult Department:Check Shelf, Wethersfield Public Library - Non Fiction:Check Shelf, Windsor, Main Library - Adult Department:Check Shelf   book
BookBook
2014
658.812 TANCER    
      Everyone's a critic : winning customers in a review-driven world / Bill Tancer. Bristol, Main Library - Non Fiction:Check Shelf, Farmington, Main Library - Adult Department:Check Shelf, Manchester, Main Library - Non Fiction:Check Shelf, Middletown, Russell Library - Adult Nonfiction:Check Shelf, Portland Public Library - Adult Department:Check Shelf, Wethersfield Public Library - Non Fiction:Check Shelf, Windsor, Main Library - Adult Department:Check Shelf   book
BookBook
2014
      Everyone's a critic : winning customers in a review-driven world / Bill Tancer. Bristol, Main Library - Non Fiction:Check Shelf, Farmington, Main Library - Adult Department:Check Shelf, Manchester, Main Library - Non Fiction:Check Shelf, Middletown, Russell Library - Adult Nonfiction:Check Shelf, Portland Public Library - Adult Department:Check Shelf, Wethersfield Public Library - Non Fiction:Check Shelf, Windsor, Main Library - Adult Department:Check Shelf   book
BookBook
2014
658.812 VAY : Vaynerchuk, Gary.     
      The thank you economy / Gary Vaynerchuk. East Hartford, Raymond Library - Adult Department:Check Shelf, Farmington, Main Library - Adult Department:Check Shelf, Newington, Lucy Robbins Welles Library - Adult Department:Check Shelf   book
BookBook
2011
658.812 VAYNERCHUK : Vaynerchuk, Gary.     
      The thank you economy / Gary Vaynerchuk. East Hartford, Raymond Library - Adult Department:Check Shelf, Farmington, Main Library - Adult Department:Check Shelf, Newington, Lucy Robbins Welles Library - Adult Department:Check Shelf   book
BookBook
2011
658.812 W58 : Whiteley, Richard C.     
      Customer centered growth : five proven strategies for building competitive advantage / Richard Whitel New Britain, Main Library - Non Fiction:Check Shelf   book
BookBook
1996
658.812 WEBB    
      What customers crave : how to create relevant and memorable experiences at every touchpoint / Nichola Enfield, Main Library - Adult Department:Check Shelf, Glastonbury, Welles-Turner Memorial Library - Adult Department:Check Shelf, Newington, Lucy Robbins Welles Library - Adult Department:Check Shelf   book
BookBook
2017
      What customers crave : how to create relevant and memorable experiences at every touchpoint / Nichola Enfield, Main Library - Adult Department:Check Shelf, Glastonbury, Welles-Turner Memorial Library - Adult Department:Check Shelf, Newington, Lucy Robbins Welles Library - Adult Department:Check Shelf   book
BookBook
2017
658.812 WEINZWEIG : Weinzweig, Ari.     
      Zingerman's guide to giving great service / Ari Weinzweig. South Windsor Public Library - Non Fiction:Check Shelf   book
BookBook
2004
658.812 WHITLEY : Whiteley, Richard C.     
      The customer-driven company : moving from talk to action / Richard C. Whiteley. Granby, Main Library - Adult:Check Shelf, Manchester, Main Library - Non Fiction:Check Shelf, New Britain, Main Library - Non Fiction:Check Shelf   book
BookBook
1991
658.812 Y38 : Yellin, Emily,     
      Your call is (not that) important to us : customer service and what it reveals about our world and ou Burlington Public Library - Adult Department:Check Shelf, New Britain, Main Library - Non Fiction:Check Shelf, South Windsor Public Library - Non Fiction:Check Shelf, West Hartford, Noah Webster Library - Non Fiction:Check Shelf, Windsor Locks Public Library - Adult Department:Check Shelf, Windsor, Main Library - Adult Department:Check Shelf   book
BookBook
2009
658.812 YE : Yellin, Emily,     
      Your call is (not that) important to us : customer service and what it reveals about our world and ou Burlington Public Library - Adult Department:Check Shelf, New Britain, Main Library - Non Fiction:Check Shelf, South Windsor Public Library - Non Fiction:Check Shelf, West Hartford, Noah Webster Library - Non Fiction:Check Shelf, Windsor Locks Public Library - Adult Department:Check Shelf, Windsor, Main Library - Adult Department:Check Shelf   book
BookBook
2009
658.812 YEL    
      Your call is (not that) important to us : customer service and what it reveals about our world and ou Burlington Public Library - Adult Department:Check Shelf, New Britain, Main Library - Non Fiction:Check Shelf, South Windsor Public Library - Non Fiction:Check Shelf, West Hartford, Noah Webster Library - Non Fiction:Check Shelf, Windsor Locks Public Library - Adult Department:Check Shelf, Windsor, Main Library - Adult Department:Check Shelf   book
BookBook
2009
      Your call is (not that) important to us : customer service and what it reveals about our world and ou Burlington Public Library - Adult Department:Check Shelf, New Britain, Main Library - Non Fiction:Check Shelf, South Windsor Public Library - Non Fiction:Check Shelf, West Hartford, Noah Webster Library - Non Fiction:Check Shelf, Windsor Locks Public Library - Adult Department:Check Shelf, Windsor, Main Library - Adult Department:Check Shelf   book
BookBook
2009
658.812 YELLIN    
      Your call is (not that) important to us : customer service and what it reveals about our world and ou Burlington Public Library - Adult Department:Check Shelf, New Britain, Main Library - Non Fiction:Check Shelf, South Windsor Public Library - Non Fiction:Check Shelf, West Hartford, Noah Webster Library - Non Fiction:Check Shelf, Windsor Locks Public Library - Adult Department:Check Shelf, Windsor, Main Library - Adult Department:Check Shelf   book
BookBook
2009
      Your call is (not that) important to us : customer service and what it reveals about our world and ou Burlington Public Library - Adult Department:Check Shelf, New Britain, Main Library - Non Fiction:Check Shelf, South Windsor Public Library - Non Fiction:Check Shelf, West Hartford, Noah Webster Library - Non Fiction:Check Shelf, Windsor Locks Public Library - Adult Department:Check Shelf, Windsor, Main Library - Adult Department:Check Shelf   book
BookBook
2009
658.812 ZEMKE : Zemke, Ron.     
      E-service : 24 ways to keep your customers--when the competition is just a click away / Ron Zemke, To Manchester, Main Library - Non Fiction:Check Shelf   book
BookBook
2001
658.812E : Bell, Chip R.     
      Managing knock your socks off service / Chip R. Bell and Ron Zemke. West Hartford, Noah Webster Library - Non Fiction:Assumed Lost, Windsor, Main Library - Adult Department:Check Shelf   book
BookBook
1992
658.816 AN2F : Anderson, Chris,     
      Free : the future of a radical price / Chris Anderson. East Hartford, Raymond Library - Adult Department:Check Shelf, Manchester, Main Library - Non Fiction:Check Shelf, Mansfield, Main Library - Adult Nonfiction:Check Shelf, Middletown, Russell Library - Adult Nonfiction:Check Shelf, New Britain, Main Library - Non Fiction:Check Shelf, Plainville Public Library - Non Fiction:Check Shelf, South Windsor Public Library - Non Fiction:Check Shelf, West Hartford, Noah Webster Library - Non Fiction:Check Shelf, Windsor Locks Public Library - Adult Department:Check Shelf   book
BookBook
2009
658.816 AND    
      Free : the future of a radical price / Chris Anderson. East Hartford, Raymond Library - Adult Department:Check Shelf, Manchester, Main Library - Non Fiction:Check Shelf, Mansfield, Main Library - Adult Nonfiction:Check Shelf, Middletown, Russell Library - Adult Nonfiction:Check Shelf, New Britain, Main Library - Non Fiction:Check Shelf, Plainville Public Library - Non Fiction:Check Shelf, South Windsor Public Library - Non Fiction:Check Shelf, West Hartford, Noah Webster Library - Non Fiction:Check Shelf, Windsor Locks Public Library - Adult Department:Check Shelf   book
BookBook
2009
      Free : the future of a radical price / Chris Anderson. East Hartford, Raymond Library - Adult Department:Check Shelf, Manchester, Main Library - Non Fiction:Check Shelf, Mansfield, Main Library - Adult Nonfiction:Check Shelf, Middletown, Russell Library - Adult Nonfiction:Check Shelf, New Britain, Main Library - Non Fiction:Check Shelf, Plainville Public Library - Non Fiction:Check Shelf, South Windsor Public Library - Non Fiction:Check Shelf, West Hartford, Noah Webster Library - Non Fiction:Check Shelf, Windsor Locks Public Library - Adult Department:Check Shelf   book
BookBook
2009
658.816 ANDERSON    
      Free : the future of a radical price / Chris Anderson. East Hartford, Raymond Library - Adult Department:Check Shelf, Manchester, Main Library - Non Fiction:Check Shelf, Mansfield, Main Library - Adult Nonfiction:Check Shelf, Middletown, Russell Library - Adult Nonfiction:Check Shelf, New Britain, Main Library - Non Fiction:Check Shelf, Plainville Public Library - Non Fiction:Check Shelf, South Windsor Public Library - Non Fiction:Check Shelf, West Hartford, Noah Webster Library - Non Fiction:Check Shelf, Windsor Locks Public Library - Adult Department:Check Shelf   book
BookBook
2009
      Free : the future of a radical price / Chris Anderson. East Hartford, Raymond Library - Adult Department:Check Shelf, Manchester, Main Library - Non Fiction:Check Shelf, Mansfield, Main Library - Adult Nonfiction:Check Shelf, Middletown, Russell Library - Adult Nonfiction:Check Shelf, New Britain, Main Library - Non Fiction:Check Shelf, Plainville Public Library - Non Fiction:Check Shelf, South Windsor Public Library - Non Fiction:Check Shelf, West Hartford, Noah Webster Library - Non Fiction:Check Shelf, Windsor Locks Public Library - Adult Department:Check Shelf   book
BookBook
2009
658.816 M72 : Mohammed, Rafi.     
      The 1% windfall : how successful companies use price to profit and grow / Rafi Mohammed. Farmington, Main Library - Adult Department:Check Shelf, New Britain, Main Library - Non Fiction:Check Shelf, West Hartford, Bishop's Corner Branch - Non Fiction:Check Shelf, West Hartford, Noah Webster Library - Non Fiction:Check Shelf   book
BookBook
2010
658.816 MOH : Mohammed, Rafi.     
      The 1% windfall : how successful companies use price to profit and grow / Rafi Mohammed. Farmington, Main Library - Adult Department:Check Shelf, New Britain, Main Library - Non Fiction:Check Shelf, West Hartford, Bishop's Corner Branch - Non Fiction:Check Shelf, West Hartford, Noah Webster Library - Non Fiction:Check Shelf   book
BookBook
2010
658.816 MOHAMMED    
      The 1% windfall : how successful companies use price to profit and grow / Rafi Mohammed. Farmington, Main Library - Adult Department:Check Shelf, New Britain, Main Library - Non Fiction:Check Shelf, West Hartford, Bishop's Corner Branch - Non Fiction:Check Shelf, West Hartford, Noah Webster Library - Non Fiction:Check Shelf   book
BookBook
2010
      The 1% windfall : how successful companies use price to profit and grow / Rafi Mohammed. Farmington, Main Library - Adult Department:Check Shelf, New Britain, Main Library - Non Fiction:Check Shelf, West Hartford, Bishop's Corner Branch - Non Fiction:Check Shelf, West Hartford, Noah Webster Library - Non Fiction:Check Shelf   book
BookBook
2010
658.816 NAGLE    
      The strategy and tactics of pricing : a guide to growing more profitably / Thomas T. Nagle, John E. H Manchester, Main Library - Non Fiction:Check Shelf, South Windsor Public Library - Non Fiction:Check Shelf   book
BookBook
2006
      The strategy and tactics of pricing : a guide to growing more profitably / Thomas T. Nagle, John E. H Manchester, Main Library - Non Fiction:Check Shelf, South Windsor Public Library - Non Fiction:Check Shelf   book
BookBook
2006
658.82 CAR    
      If you're not first, you're last : sales strategies to dominate your market and beat your competition East Hartford, Raymond Library - Adult Department:Check Shelf, Farmington, Main Library - Adult Department:Check Shelf, Middletown, Russell Library - Adult Nonfiction:Check Shelf   book
BookBook
2010
      If you're not first, you're last : sales strategies to dominate your market and beat your competition East Hartford, Raymond Library - Adult Department:Check Shelf, Farmington, Main Library - Adult Department:Check Shelf, Middletown, Russell Library - Adult Nonfiction:Check Shelf   book
BookBook
2010
658.82 DEM : Demer, Joanie.     
      Pick another checkout lane, honey : save big money & make the grocery aisle your catwalk! / Joanie De Berlin-Peck Memorial Library - Non Fiction:Check Shelf, Bristol, Main Library - Non Fiction:Check Shelf, Farmington, Main Library - Adult Department:Check Shelf, Glastonbury, Welles-Turner Memorial Library - Adult Department:Check Shelf   book
BookBook
2011
658.82 SCH : Schiffman, Stephan.     
      25 toughest sales objections (and how to overcome them) : surefire techniques for conquering any resi Windsor Locks Public Library - Adult Department:DUE 05-01-24   book
BookBook
2011
658.82 VEE    
      Gravitational marketing : the science of attracting customers / Jimmy Vee, Travis Miller, Joel Bauer Middletown, Russell Library - Adult Nonfiction:Check Shelf, Newington, Lucy Robbins Welles Library - Adult Department:Check Shelf   book
BookBook
2008
      Gravitational marketing : the science of attracting customers / Jimmy Vee, Travis Miller, Joel Bauer Middletown, Russell Library - Adult Nonfiction:Check Shelf, Newington, Lucy Robbins Welles Library - Adult Department:Check Shelf   book
BookBook
2008
658.823 BLASZCZYK : Blaszczyk, Regina Lee.     
      The color revolution / Regina Lee Blaszczyk. West Hartford, Noah Webster Library - Non Fiction:Check Shelf   book
BookBook
2012
658.823 C88 : Cross, Gary S.,     
      Packaged pleasures : how technology and marketing revolutionized desire / Gary S. Cross and Robert N. Manchester, Main Library - Non Fiction:Check Shelf, New Britain, Main Library - Non Fiction:Check Shelf   book
BookBook
2014
658.823 CROSS : Cross, Gary S.,     
      Packaged pleasures : how technology and marketing revolutionized desire / Gary S. Cross and Robert N. Manchester, Main Library - Non Fiction:Check Shelf, New Britain, Main Library - Non Fiction:Check Shelf   book
BookBook
2014
658.827 A221B : Adamson, Allen P.     
      BrandDigital : simple ways top brands succeed in the digital world / Allen P. Adamson ; foreword by D University of Saint Joseph: Pope Pius XII Library - Standard Shelving Location:Check Shelf   book
BookBook
2008
658.827 AA41 : Aaker, David A.     
      Managing brand equity : capitalizing on the value of a brand name / David A. Aaker. New Britain, Main Library - Non Fiction:Check Shelf   book
BookBook
1991
658.827 AAKER    
      Brand relevance : making competitors irrelevant / David A. Aaker. West Hartford, Noah Webster Library - Non Fiction:Check Shelf   book
BookBook
2011
      Building strong brands / David A. Aaker. West Hartford, Noah Webster Library - Non Fiction:Check Shelf   book
BookBook
1996
658.827 B27 : Barrett, Fred.     
      Names that sell : how to create great names for your company, product or service / Fred Barrett. New Britain, Main Library - Non Fiction:Check Shelf   book
BookBook
1995
658.827 B29 : Baskin, Jonathan Salem.     
      Branding only works on cattle : the new way to get known (and drive your competitors crazy) / Jonatha Glastonbury, Welles-Turner Memorial Library - Adult Department:Check Shelf, Mansfield, Main Library - Adult Nonfiction:Check Shelf, New Britain, Main Library - Non Fiction:Check Shelf   book
BookBook
2008
658.827 BASKIN : Baskin, Jonathan Salem.     
      Branding only works on cattle : the new way to get known (and drive your competitors crazy) / Jonatha Glastonbury, Welles-Turner Memorial Library - Adult Department:Check Shelf, Mansfield, Main Library - Adult Nonfiction:Check Shelf, New Britain, Main Library - Non Fiction:Check Shelf   book
BookBook
2008
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