LCI Library System / All Locations

Catalog

You are not logged in |Login

Limit search to available items

Nearby Call numbers are:

Result Page Prev Next

Add Marked to Bag Add All On Page Add Marked to My Lists
Mark		Media	Year
	658.812 AN23
	Performance Research Associates' Delivering knock your socks off service. Bristol, Main Library - Non Fiction:Check Shelf, New Britain, Main Library - Non Fiction:Check Shelf	Book	2003
	Performance Research Associates' Delivering knock your socks off service. Bristol, Main Library - Non Fiction:Check Shelf, New Britain, Main Library - Non Fiction:Check Shelf	Book	2003
	658.812 ANDERSON : Anderson, Kristin,
	Delivering knock your socks off service / Kristin Anderson, Ron Zemke. Manchester, Main Library - Non Fiction:Check Shelf, Windsor, Main Library - Adult Department:Check Shelf	Book	1991
	658.812 B258C : Barlow, Janelle,
	A complaint is a gift : using customer feedback as a strategic tool / Janelle Barlow and Claus Møller University of Saint Joseph: Pope Pius XII Library - Standard Shelving Location:Check Shelf	Book	1996
	658.812 B534D : Berry, Leonard L.,
	Discovering the soul of service : the nine drivers of sustainable business success / Leonard L. Berry University of Saint Joseph: Pope Pius XII Library - Standard Shelving Location:Check Shelf	Book	1999
	658.812 B575L : Bhargava, Rohit.
	Likeonomics : the unexpected truth behind earning trust, influencing behavior, and inspiring action / University of Saint Joseph: Pope Pius XII Library - Standard Shelving Location:Check Shelf	Book	2012
	658.812 B592 : Blanchard, Kenneth H.
	Customer mania! : it's never too late to build a customer-focused company / Ken Blanchard, Jim Ballar Bristol, Main Library - Non Fiction:Check Shelf	Book	2004
	658.812 B88 : Bund, Barbara.
	The outside-in corporation : how to build a customer-centric organization for breakthrough results / New Britain, Main Library - Non Fiction:Check Shelf	Book	2006
	658.812 B95 : Burwash, Peter.
	The key to great leadership : rediscovering the principles of outstanding service : lessons from the New Britain, Main Library - Non Fiction:Check Shelf	Book	1995
	658.812 BAC : Bacal, Robert,
	Perfect phrases for customer service : hundreds of tools, techniques, and scripts for handling any si Middletown, Russell Library - Adult Nonfiction:Check Shelf	Book	2005
	658.812 BACAL
	Perfect phrases for customer service : hundreds of ready-to-use phrases for handling any customer ser Berlin-Peck Memorial Library - Non Fiction:Check Shelf, Farmington, Main Library - Adult Department:Check Shelf, Wethersfield Public Library - Non Fiction:Check Shelf, Windsor Locks Public Library - Adult Department:In Transit	Book	2011
	Perfect phrases for customer service : hundreds of ready-to-use phrases for handling any customer ser Berlin-Peck Memorial Library - Non Fiction:Check Shelf, Farmington, Main Library - Adult Department:Check Shelf, Wethersfield Public Library - Non Fiction:Check Shelf, Windsor Locks Public Library - Adult Department:In Transit	Book	2011
	658.812 BEE : Beemer, C. Britt.
	The customer rules : the 14 indespensible, irrefutable, and indisputable qualities of the greatest co Granby, Main Library - Adult:Check Shelf, Middletown, Russell Library - Adult Nonfiction:Check Shelf	Book	2008
	658.812 BEL : Bell, Chip R.
	Managing knock your socks off service / Chip R. Bell and Ron Zemke ; illustrations by John Bush. Middletown, Russell Library - Adult Nonfiction:Check Shelf	Book	2007
	658.812 BELL : Bell, Chip R.
	Managing knock your socks off service / Chip R. Bell and Ron Zemke. West Hartford, Noah Webster Library - Non Fiction:Assumed Lost, Windsor, Main Library - Adult Department:Check Shelf	Book	1992
	658.812 BER
	How to talk to customers : create a great impression every time with MAGIC / Diane Berenbaum, Tom Lar Farmington, Main Library - Adult Department:Assumed Lost	Book	2007
	The eternal E-customer : how emotionally intelligent interfaces can create long-lasting customer rela East Windsor, Library Association of Warehouse Point - Adult Department:Check Shelf	Book	2000
	658.812 BL : Bliss, Jeanne,
	Chief customer officer 2.0 : how to build your customer-driven growth engine / Jeanne Bliss. Windsor, Wilson Branch - Adult Department:Check Shelf	Book	2015
	658.812 BUNNELL : Bunnell, Mo,
	The snowball system : how to win more business and turn clients into raving fans / Mo Bunnell. Newington, Lucy Robbins Welles Library - Adult Department:Check Shelf	Book	2018
	658.812 C645 : Cockerell, Lee.
	The customer rules : the 39 essential rules for delivering sensational service / by Lee Cockerell. Berlin-Peck Memorial Library - Non Fiction:Check Shelf, Bristol, Main Library - Non Fiction:In Transit, West Hartford, Faxon Branch - Non Fiction:Check Shelf, West Hartford, Noah Webster Library - Non Fiction:Check Shelf	Book	2013
	658.812 CAR : Carroll, Becky,
	The hidden power of your customers : four keys to growing your business through existing customers / Bristol, Main Library - Non Fiction:Check Shelf, Farmington, Main Library - Adult Department:Check Shelf	Book	2011
	658.812 CARLAW : Carlaw, Peggy.
	The big book of customer service training games : quick, fun activities for training customer service Manchester, Main Library - Non Fiction:Check Shelf	Book	1999
	658.812 COCKERELL
	The customer rules : the 39 essential rules for delivering sensational service / by Lee Cockerell. Berlin-Peck Memorial Library - Non Fiction:Check Shelf, Bristol, Main Library - Non Fiction:In Transit, West Hartford, Faxon Branch - Non Fiction:Check Shelf, West Hartford, Noah Webster Library - Non Fiction:Check Shelf	Book	2013
	The customer rules : the 39 essential rules for delivering sensational service / by Lee Cockerell. Berlin-Peck Memorial Library - Non Fiction:Check Shelf, Bristol, Main Library - Non Fiction:In Transit, West Hartford, Faxon Branch - Non Fiction:Check Shelf, West Hartford, Noah Webster Library - Non Fiction:Check Shelf	Book	2013
	The customer rules : the 39 essential rules for delivering sensational service / by Lee Cockerell. Berlin-Peck Memorial Library - Non Fiction:Check Shelf, Bristol, Main Library - Non Fiction:In Transit, West Hartford, Faxon Branch - Non Fiction:Check Shelf, West Hartford, Noah Webster Library - Non Fiction:Check Shelf	Book	2013
	658.812 CONNELLAN : Connellan, Thomas K.,
	Sustaining knock your socks off service / Thomas K. Connellan and Ron Zemke. West Hartford, Noah Webster Library - Non Fiction:Check Shelf, Windsor, Main Library - Adult Department:Check Shelf	Book	1993
	658.812 COOK : Cook, Sarah,
	Customer care excellence : how to create an effective customer focus / Sarah Cook. West Hartford, Noah Webster Library - Non Fiction:Check Shelf	Book	2011
	658.812 COW : Cowie, Colin,
	The gold standard : giving your customers what they didn't know they wanted / Colin Cowie. Farmington, Main Library - Adult Department:Check Shelf	Book	2021
	658.812 CURTIN : Curtin, Steve.
	Delight your customers : 7 simple ways to raise your customer service from ordinary to extraordinary Manchester, Main Library - Non Fiction:Check Shelf	Book	2013
	658.812 CUS
	The customer is always wrong : the retail chronicles / edited and compiled by Jeff Martin. Colchester, Cragin Memorial Library - Adult Department:Check Shelf, Plainville Public Library - Non Fiction:Check Shelf	Book	2008
	658.812 CUSTOMER
	Customer relationship management : a strategic imperative in the world of e-business / editor and con West Hartford, Noah Webster Library - Non Fiction:Check Shelf	Book	2000
	658.812 DAVIS
	Teach yourself visually Salesforce.com / by Justin Davis and Kristine Curington ; foreword by Dan Str Rocky Hill, Cora J. Belden Library - Adult Department:Check Shelf, West Hartford, Noah Webster Library - Non Fiction:Check Shelf	Book	2015
	Teach yourself visually Salesforce.com / by Justin Davis and Kristine Curington ; foreword by Dan Str Rocky Hill, Cora J. Belden Library - Adult Department:Check Shelf, West Hartford, Noah Webster Library - Non Fiction:Check Shelf	Book	2015
	658.812 DENOVE : Denove, Chris.
	Satisfaction : how every great company listens to the voice of the customer / Chris Denove and James West Hartford, Noah Webster Library - Non Fiction:Check Shelf	Book	2007
	658.812 DI : Dixon, Matthew,
	The effortless experience : conquering the new battleground for customer loyalty / Matthew Dixon, Nic Windsor, Main Library - Adult Department:Check Shelf	Book	2013
	658.812 DIJULIUS
	The customer service revolution : overthrow conventional business, inspire employees, and change the Glastonbury, Welles-Turner Memorial Library - Adult Department:Check Shelf	Book	2015
	The relationship economy : building stronger customer connections in the digital age / John R. DiJuli Simsbury Public Library - Non Fiction:Check Shelf	Book	2019
	658.812 DILLER : Diller, Steve,
	Blind spot : illuminating the hidden value of business / Steve Diller, Nathan Shedroff, Sean Sauber. Manchester, Main Library - Non Fiction:Check Shelf	Book	2016
	658.812 DISNEY
	Be our guest : perfecting the art of customer service / by Disney Institute ; foreword by Michael D. Manchester, Main Library - Non Fiction:Check Shelf, South Windsor Public Library - Non Fiction:Check Shelf	Book	2001
	658.812 DISNEY INSTITUTE
	Be our guest : perfecting the art of customer service / by Disney Institute ; foreword by Michael D. Manchester, Main Library - Non Fiction:Check Shelf, South Windsor Public Library - Non Fiction:Check Shelf	Book	2001
	658.812 DOW : Dow, Roger J.,
	Turned on : eight vital insights to energize your people, customers, and profits / Roger Dow & Susan Manchester, Main Library - Non Fiction:Check Shelf	Book	1996
	658.812 F49 : Finch, Lloyd C.
	Success as a CSR / Lloyd Finch. New Britain, Main Library - Non Fiction:Check Shelf	Book	1998
	658.812 F88 : Frei, Frances.
	Uncommon service : how to win by putting customers at the core of your business / Frances Frei, Anne Bristol, Main Library - Non Fiction:Check Shelf, Colchester, Cragin Memorial Library - Adult Department:Check Shelf, Granby, Main Library - Adult:Check Shelf, Manchester, Main Library - Non Fiction:Check Shelf, Marlborough, Richmond Memorial Library - Adult Department:Check Shelf, Middletown, Russell Library - Adult Nonfiction:Check Shelf, New Britain, Main Library - Non Fiction:Check Shelf, Newington, Lucy Robbins Welles Library - Adult Department:Check Shelf, Portland Public Library - Adult Department:Check Shelf, West Hartford, Noah Webster Library - Non Fiction:Check Shelf	Book	2012
	658.812 F881 : Frei, Frances.
	Uncommon service : how to win by putting customers at the core of your business / Frances Frei, Anne Bristol, Main Library - Non Fiction:Check Shelf, Colchester, Cragin Memorial Library - Adult Department:Check Shelf, Granby, Main Library - Adult:Check Shelf, Manchester, Main Library - Non Fiction:Check Shelf, Marlborough, Richmond Memorial Library - Adult Department:Check Shelf, Middletown, Russell Library - Adult Nonfiction:Check Shelf, New Britain, Main Library - Non Fiction:Check Shelf, Newington, Lucy Robbins Welles Library - Adult Department:Check Shelf, Portland Public Library - Adult Department:Check Shelf, West Hartford, Noah Webster Library - Non Fiction:Check Shelf	Book	2012
	658.812 FLE : Fleming, Noah,
	Dealing with difficult customers : how to turn demanding, dissatisfied, and disagreeable clients into Glastonbury, Welles-Turner Memorial Library - Adult Department:Check Shelf, Windsor Locks Public Library - Adult Department:Check Shelf	Book	2017
	658.812 FLEMING
	Evergreen : cultivate the enduring customer loyalty that keeps your business thriving / Noah Fleming. Bristol, Main Library - Non Fiction:Check Shelf, East Hartford, Wickham Branch Library - Adult Department:Check Shelf, Newington, Lucy Robbins Welles Library - Adult Department:Check Shelf, Wethersfield Public Library - Non Fiction:Check Shelf	Book	2015
	Evergreen : cultivate the enduring customer loyalty that keeps your business thriving / Noah Fleming. Bristol, Main Library - Non Fiction:Check Shelf, East Hartford, Wickham Branch Library - Adult Department:Check Shelf, Newington, Lucy Robbins Welles Library - Adult Department:Check Shelf, Wethersfield Public Library - Non Fiction:Check Shelf	Book	2015
	Dealing with difficult customers : how to turn demanding, dissatisfied, and disagreeable clients into Glastonbury, Welles-Turner Memorial Library - Adult Department:Check Shelf, Windsor Locks Public Library - Adult Department:Check Shelf	Book	2017
	658.812 FLY : Flynn, Anthony,
	Custom nation : why customization Is the future of business and how to profit from it / Anthony Flynn Farmington, Main Library - Adult Department:Check Shelf, Plainville Public Library - Non Fiction:Check Shelf, Portland Public Library - Adult Department:Check Shelf	Book	2012
	658.812 FRE
	Uncommon service : how to win by putting customers at the core of your business / Frances Frei, Anne Bristol, Main Library - Non Fiction:Check Shelf, Colchester, Cragin Memorial Library - Adult Department:Check Shelf, Granby, Main Library - Adult:Check Shelf, Manchester, Main Library - Non Fiction:Check Shelf, Marlborough, Richmond Memorial Library - Adult Department:Check Shelf, Middletown, Russell Library - Adult Nonfiction:Check Shelf, New Britain, Main Library - Non Fiction:Check Shelf, Newington, Lucy Robbins Welles Library - Adult Department:Check Shelf, Portland Public Library - Adult Department:Check Shelf, West Hartford, Noah Webster Library - Non Fiction:Check Shelf	Book	2012
	Uncommon service : how to win by putting customers at the core of your business / Frances Frei, Anne Bristol, Main Library - Non Fiction:Check Shelf, Colchester, Cragin Memorial Library - Adult Department:Check Shelf, Granby, Main Library - Adult:Check Shelf, Manchester, Main Library - Non Fiction:Check Shelf, Marlborough, Richmond Memorial Library - Adult Department:Check Shelf, Middletown, Russell Library - Adult Nonfiction:Check Shelf, New Britain, Main Library - Non Fiction:Check Shelf, Newington, Lucy Robbins Welles Library - Adult Department:Check Shelf, Portland Public Library - Adult Department:Check Shelf, West Hartford, Noah Webster Library - Non Fiction:Check Shelf	Book	2012
	658.812 FREI
	Uncommon service : how to win by putting customers at the core of your business / Frances Frei, Anne Bristol, Main Library - Non Fiction:Check Shelf, Colchester, Cragin Memorial Library - Adult Department:Check Shelf, Granby, Main Library - Adult:Check Shelf, Manchester, Main Library - Non Fiction:Check Shelf, Marlborough, Richmond Memorial Library - Adult Department:Check Shelf, Middletown, Russell Library - Adult Nonfiction:Check Shelf, New Britain, Main Library - Non Fiction:Check Shelf, Newington, Lucy Robbins Welles Library - Adult Department:Check Shelf, Portland Public Library - Adult Department:Check Shelf, West Hartford, Noah Webster Library - Non Fiction:Check Shelf	Book	2012
	Uncommon service : how to win by putting customers at the core of your business / Frances Frei, Anne Bristol, Main Library - Non Fiction:Check Shelf, Colchester, Cragin Memorial Library - Adult Department:Check Shelf, Granby, Main Library - Adult:Check Shelf, Manchester, Main Library - Non Fiction:Check Shelf, Marlborough, Richmond Memorial Library - Adult Department:Check Shelf, Middletown, Russell Library - Adult Nonfiction:Check Shelf, New Britain, Main Library - Non Fiction:Check Shelf, Newington, Lucy Robbins Welles Library - Adult Department:Check Shelf, Portland Public Library - Adult Department:Check Shelf, West Hartford, Noah Webster Library - Non Fiction:Check Shelf	Book	2012
	Uncommon service : how to win by putting customers at the core of your business / Frances Frei, Anne Bristol, Main Library - Non Fiction:Check Shelf, Colchester, Cragin Memorial Library - Adult Department:Check Shelf, Granby, Main Library - Adult:Check Shelf, Manchester, Main Library - Non Fiction:Check Shelf, Marlborough, Richmond Memorial Library - Adult Department:Check Shelf, Middletown, Russell Library - Adult Nonfiction:Check Shelf, New Britain, Main Library - Non Fiction:Check Shelf, Newington, Lucy Robbins Welles Library - Adult Department:Check Shelf, Portland Public Library - Adult Department:Check Shelf, West Hartford, Noah Webster Library - Non Fiction:Check Shelf	Book	2012
	Uncommon service : how to win by putting customers at the core of your business / Frances Frei, Anne Bristol, Main Library - Non Fiction:Check Shelf, Colchester, Cragin Memorial Library - Adult Department:Check Shelf, Granby, Main Library - Adult:Check Shelf, Manchester, Main Library - Non Fiction:Check Shelf, Marlborough, Richmond Memorial Library - Adult Department:Check Shelf, Middletown, Russell Library - Adult Nonfiction:Check Shelf, New Britain, Main Library - Non Fiction:Check Shelf, Newington, Lucy Robbins Welles Library - Adult Department:Check Shelf, Portland Public Library - Adult Department:Check Shelf, West Hartford, Noah Webster Library - Non Fiction:Check Shelf	Book	2012
	658.812 FRIEDMAN : Friedman, Nancy J.
	Telephone skills from A to Z : the Telephone "Doctor" phone book / Nancy J. Friedman. Newington, Lucy Robbins Welles Library - Adult Department:Check Shelf	Book	1995
	658.812 FROMM : Fromm, Bill.
	The real heroes of business-- and not a CEO among them : world-class frontline service workers : how Manchester, Main Library - Non Fiction:Check Shelf	Book	1993
	658.812 G133A : Gage, Susan M.
	The agile manager's guide to extraordinary customer service / by Susan M. Gage. University of Saint Joseph: Pope Pius XII Library - Standard Shelving Location:Check Shelf	Book	1999
	658.812 G18 : Garfield, Bob.
	Can't buy me like : how authentic customer connections drive superior results / Bob Garfield and Doug Glastonbury, Welles-Turner Memorial Library - Adult Department:Check Shelf, Manchester, Main Library - Non Fiction:Check Shelf, New Britain, Main Library - Non Fiction:Check Shelf, Windsor, Main Library - Adult Department:Check Shelf	Book	2013
	658.812 GA : Garfield, Bob.
	Can't buy me like : how authentic customer connections drive superior results / Bob Garfield and Doug Glastonbury, Welles-Turner Memorial Library - Adult Department:Check Shelf, Manchester, Main Library - Non Fiction:Check Shelf, New Britain, Main Library - Non Fiction:Check Shelf, Windsor, Main Library - Adult Department:Check Shelf	Book	2013
	658.812 GARFIELD : Garfield, Bob.
	Can't buy me like : how authentic customer connections drive superior results / Bob Garfield and Doug Glastonbury, Welles-Turner Memorial Library - Adult Department:Check Shelf, Manchester, Main Library - Non Fiction:Check Shelf, New Britain, Main Library - Non Fiction:Check Shelf, Windsor, Main Library - Adult Department:Check Shelf	Book	2013
	658.812 GEE : Gee, Jeff.
	The winner's attitude : change how you deal with difficult people and get the best out of any situati Berlin-Peck Memorial Library - Non Fiction:Check Shelf, Simsbury Public Library - Non Fiction:Check Shelf	Book	2006
	658.812 GLEN : Glen, Peter.
	It's not my department! : how to get the service you want, exactly the way you want it! / Peter Glen. Manchester, Main Library - Non Fiction:Check Shelf	Book	1990
Add Marked to Bag Add All On Page Add Marked to My Lists

Result Page Prev Next

Library Links

Search Tools

Language Settings