Perfect phrases for customer service : hundreds of ready-to-use phrases for handling any customer ser
Berlin-Peck Memorial Library - Non Fiction:Check Shelf, Farmington, Main Library - Adult Department:Check Shelf, Wethersfield Public Library - Non Fiction:Check Shelf, Windsor Locks Public Library - Adult Department:In Transit
Uncensored sales strategies : a radical new approach to selling your customers what they really want-
Middletown, Russell Library - Adult Nonfiction:Check Shelf
Sales management that works : how to sell in a world that never stops changing / Frank Cespedes.
Farmington, Main Library - Adult Department:Check Shelf
The agile manager's guide to customer-focused selling / by Len D'Innocenzo and Jack Cullen.
University of Saint Joseph: Pope Pius XII Library - Standard Shelving Location:Check Shelf
The new strategic selling : the unique sales system proven successful by the world's best companies,
West Hartford, Noah Webster Library - Non Fiction:Check Shelf
The ultimate sales machine : turbocharge your business with relentless focus on 12 key strategies / C
Middletown, Russell Library - Adult Nonfiction:Check Shelf
The ultimate sales machine : turbocharge your business with relentless focus on 12 key strategies / C
Farmington, Main Library - Adult Department:Check Shelf, Newington, Lucy Robbins Welles Library - Adult Department:Check Shelf
Powerhouse marketing plans : 14 outstanding real-life plans and what you can learn from them to super
Manchester, Main Library - Non Fiction:Check Shelf, University of Saint Joseph: Pope Pius XII Library - Standard Shelving Location:Check Shelf, West Hartford, Noah Webster Library - Non Fiction:Check Shelf
The ultimate sales letter : attract new customers. get face time. boost your sales / Dan S. Kennedy.
Middletown, Russell Library - Adult Nonfiction:Check Shelf
Entrepreneur magazine's ultimate book of sales letters : customize your letters, memos, E-Mails and p
Glastonbury, Welles-Turner Memorial Library - Adult Department:Check Shelf
More proactive sales management : avoid the mistakes even great sales managers make--and get extraord
Middletown, Russell Library - Adult Nonfiction:DUE 06-14-22 Billed
How to sell at margins higher than your competitors : winning every sale at full price, rate, or fee
South Windsor Public Library - Non Fiction:Check Shelf
The customer-driven company : moving from talk to action / Richard C. Whiteley.
Granby, Main Library - Adult:Check Shelf, Manchester, Main Library - Non Fiction:Check Shelf, New Britain, Main Library - Non Fiction:Check Shelf
Powerhouse marketing plans : 14 outstanding real-life plans and what you can learn from them to super
Manchester, Main Library - Non Fiction:Check Shelf, University of Saint Joseph: Pope Pius XII Library - Standard Shelving Location:Check Shelf, West Hartford, Noah Webster Library - Non Fiction:Check Shelf
Customer obsession : how to acquire, retain, and grow customers in the new age of relationship market
University of Saint Joseph: Pope Pius XII Library - Standard Shelving Location:Check Shelf
Delivering knock your socks off service / Kristin Anderson, Ron Zemke.
Manchester, Main Library - Non Fiction:Check Shelf, Windsor, Main Library - Adult Department:Check Shelf
Performance Research Associates' Delivering knock your socks off service.
Bristol, Main Library - Non Fiction:Check Shelf, New Britain, Main Library - Non Fiction:Check Shelf
Book
2003
Performance Research Associates' Delivering knock your socks off service.
Bristol, Main Library - Non Fiction:Check Shelf, New Britain, Main Library - Non Fiction:Check Shelf
Delivering knock your socks off service / Kristin Anderson, Ron Zemke.
Manchester, Main Library - Non Fiction:Check Shelf, Windsor, Main Library - Adult Department:Check Shelf
A complaint is a gift : using customer feedback as a strategic tool / Janelle Barlow and Claus Møller
University of Saint Joseph: Pope Pius XII Library - Standard Shelving Location:Check Shelf
Discovering the soul of service : the nine drivers of sustainable business success / Leonard L. Berry
University of Saint Joseph: Pope Pius XII Library - Standard Shelving Location:Check Shelf
Likeonomics : the unexpected truth behind earning trust, influencing behavior, and inspiring action /
University of Saint Joseph: Pope Pius XII Library - Standard Shelving Location:Check Shelf
The outside-in corporation : how to build a customer-centric organization for breakthrough results /
New Britain, Main Library - Non Fiction:Check Shelf
The key to great leadership : rediscovering the principles of outstanding service : lessons from the
New Britain, Main Library - Non Fiction:Check Shelf
Perfect phrases for customer service : hundreds of tools, techniques, and scripts for handling any si
Middletown, Russell Library - Adult Nonfiction:Check Shelf
Perfect phrases for customer service : hundreds of ready-to-use phrases for handling any customer ser
Berlin-Peck Memorial Library - Non Fiction:Check Shelf, Farmington, Main Library - Adult Department:Check Shelf, Wethersfield Public Library - Non Fiction:Check Shelf, Windsor Locks Public Library - Adult Department:In Transit
Book
2011
Perfect phrases for customer service : hundreds of ready-to-use phrases for handling any customer ser
Berlin-Peck Memorial Library - Non Fiction:Check Shelf, Farmington, Main Library - Adult Department:Check Shelf, Wethersfield Public Library - Non Fiction:Check Shelf, Windsor Locks Public Library - Adult Department:In Transit
The customer rules : the 14 indespensible, irrefutable, and indisputable qualities of the greatest co
Granby, Main Library - Adult:Check Shelf, Middletown, Russell Library - Adult Nonfiction:Check Shelf
Managing knock your socks off service / Chip R. Bell and Ron Zemke ; illustrations by John Bush.
Middletown, Russell Library - Adult Nonfiction:Check Shelf
Managing knock your socks off service / Chip R. Bell and Ron Zemke.
West Hartford, Noah Webster Library - Non Fiction:Assumed Lost, Windsor, Main Library - Adult Department:Check Shelf
How to talk to customers : create a great impression every time with MAGIC / Diane Berenbaum, Tom Lar
Farmington, Main Library - Adult Department:Assumed Lost
Book
2007
The eternal E-customer : how emotionally intelligent interfaces can create long-lasting customer rela
East Windsor, Library Association of Warehouse Point - Adult Department:Check Shelf
The snowball system : how to win more business and turn clients into raving fans / Mo Bunnell.
Newington, Lucy Robbins Welles Library - Adult Department:Check Shelf
The customer rules : the 39 essential rules for delivering sensational service / by Lee Cockerell.
Berlin-Peck Memorial Library - Non Fiction:Check Shelf, Bristol, Main Library - Non Fiction:In Transit, West Hartford, Faxon Branch - Non Fiction:Check Shelf, West Hartford, Noah Webster Library - Non Fiction:Check Shelf
The hidden power of your customers : four keys to growing your business through existing customers /
Bristol, Main Library - Non Fiction:Check Shelf, Farmington, Main Library - Adult Department:Check Shelf
The big book of customer service training games : quick, fun activities for training customer service
Manchester, Main Library - Non Fiction:Check Shelf
The customer rules : the 39 essential rules for delivering sensational service / by Lee Cockerell.
Berlin-Peck Memorial Library - Non Fiction:Check Shelf, Bristol, Main Library - Non Fiction:In Transit, West Hartford, Faxon Branch - Non Fiction:Check Shelf, West Hartford, Noah Webster Library - Non Fiction:Check Shelf
Book
2013
The customer rules : the 39 essential rules for delivering sensational service / by Lee Cockerell.
Berlin-Peck Memorial Library - Non Fiction:Check Shelf, Bristol, Main Library - Non Fiction:In Transit, West Hartford, Faxon Branch - Non Fiction:Check Shelf, West Hartford, Noah Webster Library - Non Fiction:Check Shelf
Book
2013
The customer rules : the 39 essential rules for delivering sensational service / by Lee Cockerell.
Berlin-Peck Memorial Library - Non Fiction:Check Shelf, Bristol, Main Library - Non Fiction:In Transit, West Hartford, Faxon Branch - Non Fiction:Check Shelf, West Hartford, Noah Webster Library - Non Fiction:Check Shelf
Sustaining knock your socks off service / Thomas K. Connellan and Ron Zemke.
West Hartford, Noah Webster Library - Non Fiction:Check Shelf, Windsor, Main Library - Adult Department:Check Shelf
Delight your customers : 7 simple ways to raise your customer service from ordinary to extraordinary
Manchester, Main Library - Non Fiction:Check Shelf
The customer is always wrong : the retail chronicles / edited and compiled by Jeff Martin.
Colchester, Cragin Memorial Library - Adult Department:Check Shelf, Plainville Public Library - Non Fiction:Check Shelf
Customer relationship management : a strategic imperative in the world of e-business / editor and con
West Hartford, Noah Webster Library - Non Fiction:Check Shelf
Teach yourself visually Salesforce.com / by Justin Davis and Kristine Curington ; foreword by Dan Str
Rocky Hill, Cora J. Belden Library - Adult Department:Check Shelf, West Hartford, Noah Webster Library - Non Fiction:Check Shelf
Book
2015
Teach yourself visually Salesforce.com / by Justin Davis and Kristine Curington ; foreword by Dan Str
Rocky Hill, Cora J. Belden Library - Adult Department:Check Shelf, West Hartford, Noah Webster Library - Non Fiction:Check Shelf
Satisfaction : how every great company listens to the voice of the customer / Chris Denove and James
West Hartford, Noah Webster Library - Non Fiction:Check Shelf
The effortless experience : conquering the new battleground for customer loyalty / Matthew Dixon, Nic
Windsor, Main Library - Adult Department:Check Shelf
The customer service revolution : overthrow conventional business, inspire employees, and change the
Glastonbury, Welles-Turner Memorial Library - Adult Department:Check Shelf
Book
2015
The relationship economy : building stronger customer connections in the digital age / John R. DiJuli
Simsbury Public Library - Non Fiction:Check Shelf
