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Book
Author
Blanchard, Kenneth H.
Title
Customer mania! : it's never too late to build a customer-focused company / Ken Blanchard, Jim Ballard, Fred Finch.
Publication Info.
New York : Free Press, [2004]
©2004
Copies
Location
Call No.
Status
Bristol, Main Library - Non Fiction
658.812 B592
Check Shelf
Description
x, 195 pages ; 23 cm
Subject
Customer services -- Management.
Added Author
Ballard, Jim, 1933-
Finch, Frederic E.
ISBN
0743270282 alkaline paper
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