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Book
Author
Denove, Chris.
Title
Satisfaction : how every great company listens to the voice of the customer / Chris Denove and James D. Power IV.
Publication Info.
New York : Portfolio, 2006.
Copies
Location
Call No.
Status
Manchester, Main Library - Non Fiction
658.8 DENOVE
Check Shelf
Description
xxi, 266 pages : illustrations ; 24 cm
Note
Includes index.
Subject
Consumer satisfaction.
Marketing research.
Customer relations.
Added Author
Power, James D.
ISBN
1591841097
Standard No.
9781591841098
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