Title Raving fans : a revolutionary approach to customer service / Kenneth Blanchard, Sheldon M. Bowles ; foreword by Harvey Mackay.

Publication Info.	New York : Morrow, [1993]
	©1993

Copies

Location	Call No.	Status
Cromwell-Belden Public Library - Adult Department	658.8 BLA	In Transit
East Hartford, Raymond Library - Adult Department	658.8 B	Check Shelf
Rocky Hill, Cora J. Belden Library - Adult Department	658.8 BLANCHARD	DUE 05-11-24

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