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Author Bodaken, Bruce.

Title The managerial moment of truth : the essential step in helping people improve performance / Bruce Bodaken and Robert Fritz ; foreword by Peter Senge.

Publication Info. New York : Free Press, [2006]
©2006

Copies

Location Call No. Status
 Middletown, Russell Library - Adult Nonfiction  658.314 BOD    Check Shelf
 Windsor, Main Library - Adult Department  658.314 BO    Check Shelf
Description xxiii, 182 pages ; 23 cm
Contents Basic techniques: mastering the fundamental form for managerial truth telling -- How to recognize and change performance patterns -- Case study: working with a team -- Developing specific skills -- The positive moment of truth -- Case study: working within the cross-functional team -- The art of the question: exploring reality -- Case study: the repeat offender -- Truth within the team -- Managing the mismatch -- Working within the strategic alliance -- Rules of thumb.
Subject Personnel management.
Performance -- Management.
Added Author Fritz, Robert, 1943-
ISBN 0743288521 alkaline paper
Standard No. 9780743288521
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