| Edition |
Fifth edition. |
| Description |
xii, 223 pages ; 23 cm |
| Bibliography |
Includes index. |
| Contents |
pt. 1. So you're going to manage people -- 1. The road to management -- 2. Starting out -- 3. Building trust and confidence -- 4. Show your appreciation -- 5. Being an active listener -- 6. The new manager's job and pitfalls to avoid -- 7. Dealing with your superiors -- 8. Choosing a managerial style of your own -- 9. Building team spirit -- pt. 2. Tackling your new duties -- 10. Managing problem employees -- 11. Hiring and interviewing -- 12. Training team members -- 13. Managing change : dealing with resistance -- 14. Disciplining the employee -- 15. "Oh my god! I can't fire anyone!" -- 16. Having a legal awareness -- pt. 3. Working with people and building relationships -- 17. No secrets -- 18. The human resources department -- 19. The current state of loyalty -- 20. Is there such a thing as motivation? -- 21. The generation gap -- pt. 4. Job descriptions, performance appraisals, and salary administration -- 22. Writing job descriptions -- 23. Doing performance appraisals -- 24. Salary administration -- pt. 5. Improving and developing yourself -- 25. Having emotional intelligence -- 26. Developing a positive self-image -- 27. Managing your own time -- 28. The written word -- 29. The grapevine -- 30. Your best friend : delegation -- 31. A sense of humor -- 32. Managing, participating in, and leading meetings -- 33. Taking center stage : the role of public speaking in your career -- pt. 6. The complete person -- 34. Coping with stress -- 35. Having balance in your life -- 36. A touch of class -- Conclusion. |
| Subject |
Supervision of employees.
|
|
Office management.
|
| Added Author |
Topchik, Gary S.
|
| ISBN |
0814408214 |
|
9780814408216 |
|
