| Description |
vi, 280 pages : illustrations ; 24 cm |
| Bibliography |
Includes bibliographical references (pages 265-269) and index. |
| Contents |
Dynamics of the multigenerational workplace. Old farts and upstarts: crisis in the cross-generational workplace -- The veterans: what will the Colonel do now -- work? retire? consult? -- The baby boomers: Peter Pan grays at the temple -- The gen Xers: absence and malice -- The nexters: chilling out and cheering up -- Case studies in generational peace. Where mixed generations work well together -- Advice-o-plenty. The plight of Charlie Roth: a cross-generational workforce case study -- Making the cross-generational workplace work: twenty-one often-asked questions -- and some very practical answers -- Afterword. Predicting the cross-generational future -- Appendix A. Inventory: How cross-generationally friendly is your work group, department, business, or organization? -- Appendix B. Web resources across the generations. |
| Summary |
Written by a team of distinguished cross-generational authors, this groundbreaking book supplies fresh, provocative insights & practical solutions for understanding differences, resolving conflicts & managing effectively in today's age-diverse workplace. For anyone struggling to manage people who just don't see work (or life) the same way, this book helps you understand the gulf that separates the generations & offers practical guidelines for building a harmonious workforce where people rally together for the organization, not against each other. |
|
Includes information on Baby Boomers, case studies, communication skills, ACORN imperatives, Ben & Jerryʼs Homemade, Inc., Chevys Fresh Mex, Lucent Technologies, TGI Fridayʼs, West Group, family values, future issues, generation gaps, Generation X, leadership style, management, recruiting, seminal events, teamwork, technology issues, television, training, Veterans, work ethic, workplace, etc. |
| Subject |
Diversity in the workplace -- United States.
|
|
Age groups -- United States.
|
|
Conflict of generations -- United States.
|
|
Supervision of employees.
|
|
Cultural Diversity -- United States.
|
|
Workplace.
|
|
Age Factors.
|
|
Conflict (Psychology)
|
|
Intergenerational Relations.
|
|
Personnel Management.
|
|
Age groups. (OCoLC)fst00800174
|
|
Conflict of generations. (OCoLC)fst00874815
|
|
Diversity in the workplace. (OCoLC)fst00895719
|
|
Supervision of employees. (OCoLC)fst01139044
|
|
United States. (OCoLC)fst01204155
|
|
Management.
|
|
Leeftijdsgroepen.
|
| Added Author |
Raines, Claire.
|
|
Filipczak, Bob.
|
| ISBN |
0814404804 |
|
9780814404805 |
|
