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Author Connors, Roger.

Title How did that happen? : holding people accountable for results the positive, principled way / Roger Connors and Tom Smith.

Publication Info. New York : Portfolio, 2009.

Copies

Location Call No. Status
 Burlington Public Library - Adult Department  658.3 CON    Check Shelf
 Manchester, Main Library - Non Fiction  658.314 CONNORS    Check Shelf
Description xii, 252 pages : illustrations ; 24 cm
Note Includes index.
Summary A simple, proven approach to improve accountability and your company's bottom line.
Contents The outer ring -- Form expectations -- Communicate expectations -- Align expectations -- Inspect expectations -- The inner ring -- Examine motivation -- Evaluate training -- Assess accountability -- Consider culture.
Subject Management -- United States.
Responsibility.
Employee motivation.
Organizational behavior.
Added Author Smith, Tom (Thomas A.)
ISBN 9781591842583
1591842581
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