| Description |
xxi, 185 pages : illustrations ; 23 cm |
| Bibliography |
Includes bibliographical references (pages 179-180) and index. |
| Contents |
The Heart of Dumbness -- Truly Dumb Bosses -- Love My Company, Hate My Manager -- Savage Management -- Big Man With a Bat -- Can't Talk, Working on the Phones -- The Morale Survey As Beauty Contest -- MBA--Management by Adultery -- I'm Alpha, You're Dirt -- Pastille Dumb -- Truly Dumb Organizations -- Specialists for Me, 15 Minutes for You -- Biker Chick -- Insanity -- I Worked for a Genius -- Hello Corporate Culture, Good-Bye -- I Want That! -- Handling Millions While on Food Stamps -- Church and Business Don't Mix -- If You Get Sick, You're Fired -- Everything Became Dumber -- You Killed My Identity -- Can't Ride Without a Ticket -- He Doesn't Know People -- Bombing Run -- Faces of Dumbness -- The Puzzle of Teams -- Team Decision Making? -- His People Aren't Ready -- There Was No Real Team -- Good Ideas from Those People? -- It's Relationships, Dummy! -- I Could Punch Him in the Nose -- Quality: Smart and Dumb -- Your Right to Quality -- Documenting Dysfunction Rather Than Quality -- AFP--Another Fine Program -- Leadership Begins at School -- Shoot the Quality Messenger -- Achtung Engineers -- My Best Friend Destroyed Me -- Into the Quality Paradox -- How Empowerment Became A Dirty Word -- We Want Your Tools -- We Need Your Ideas and Experience -- They Prefer to Be Drones -- Those Loony Memos Cover My Walls -- Our University Is a Dysfunctional Family -- The Vice President As Elephant -- We Gave Him Complete Control -- You Owe Me -- Epilogue. |
| Subject |
Managing your boss.
|
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Supervisors.
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Interpersonal relations.
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Conflict management.
|
| Added Author |
Lundin, Kathleen, 1935-
|
| ISBN |
0070391475 |
|
9780070391475 |
|
