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Book Cover

book

Book

Book

Author

Balzer-Riley, Julia W.

Title Communication in nursing.

Publication Info.	St. Louis, Mo. : Mosby, [2004]
	©2004

Copies

Location	Call No.	Status
University of Saint Joseph: Pope Pius XII Library - Standard Shelving Location	610.7306 B198C	Check Shelf

Edition	Fifth edition / Julia Balzer Riley.
Description	xxi, 407 pages : illustrations ; 23 cm
Bibliography	Includes bibliographical references and index.
Contents	Ch. 1. Responsible, assertive, caring communication in nursing -- Ch. 2. The client-nurse relationship: a helping relationship solving problems together -- Ch. 3. Solving problems together -- Ch. 4. Understanding problems together -- Ch. 5. Working together in groups -- Ch. 6. Electronic communication -- Ch. 7. Warmth -- Ch. 8. Respect -- Ch. 9. Genuineness -- Ch. 10. Empathy -- Ch. 11. Self-disclosure -- Ch. 12. Specificity -- Ch. 13. Asking questions -- Ch. 14. Expressing opinions -- Ch. 15. Humor -- Ch. 16. Spirituality -- Ch. 17. Requesting support -- Ch. 18. Overcoming evaluation anxiety -- Ch. 19. Feedback -- Ch. 20. Relaxation -- Ch. 21. Imagery -- Ch. 22. Positive self-talk -- Ch. 23. Confrontation -- Ch. 24. Refusing unreasonable requests -- Ch. 25. Communicating assertively and responsibly with distressed clients and colleagues -- Ch. 26. Communicating assertively and responsibly with aggressive clients and colleagues -- Ch. 27. Communicating assertively and responsibly with unpopular clients -- Ch. 28. Managing team conflict assertively and responsibly -- Ch. 29. Continuing the commitment.
Subject	Nurse and patient.
	Interpersonal communication.
	Nurse-Patient Relations -- Nurses' Instruction.
	Communication -- Nurses' Instruction.
	Interpersonal Relations -- Nurses' Instruction.
ISBN	0323024017 paperback

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