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Author Flynn, Nancy, 1956-

Title E-mail rules : a business guide to managing policies, security, and legal issues for E-mail and digital communication / Nancy Flynn and Randolph Kahn.

Publication Info. New York : AMACOM, [2003]
©2003

Copies

Location Call No. Status
 New Britain, Main Library - Non Fiction  384.34 F67    Check Shelf
 Windsor, Main Library - Adult Department  384.34 FL    Check Shelf
Description xv, 254 pages ; 23 cm
Bibliography Includes bibliographical references (pages 247-248) and index.
Contents pt. 1. The case for e-mail management -- Introduction -- Real-world legal issues -- E-mail ownership and cybertheft -- pt. 2. Designing and implementing effective e-mail policies -- Why implement e-mail policies? -- E-mail privacy -- E-mail content -- Netiquette -- Special netiquette considerations for managers -- LISTSERV policy -- Corporate road warriors -- Failure to establish or enforce policy -- pt. 3. Retaining e-mail business records -- Retaining business records: the legal foundation for e-mail management -- E-mail business record retention -- Developing retention rules -- SEC and NASD regulations -- Record retention versus backup tapes or stored e-mail -- Software solutions -- Outsourcing e-mail storage and retention -- Educating employees about e-mail retention --
pt. 4. E-mail business records as legal evidence -- Records management -- E-mail discovery -- Destruction of evidence -- Discovery rules for employees -- Creating an e-discovery response strategy -- pt. 5. E-mail security -- Physical and network security -- Content security-inbound -- Content security-outbound -- E-mail system security -- Spam -- pt. 6. Mixed messages: managing alternative communications technologies -- Instant messaging -- Other communications technologies -- Peer-to-peer file networking technology -- E-mail variations -- pt. 7. Employee education -- Training is key to e-risk management success -- Instilling a sense of ownership in employees.
Subject Electronic mail systems -- Management.
Electronic mail systems -- Security measures.
Electronic records -- Management.
Added Author Kahn, Randolph.
Added Title Email rules
ISBN 0814471889
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