Skip to content
You are not logged in |Login  
     
Limit search to available items
Book Cover
book
BookBook
Author Kosmoski, Georgia J.

Title Managing conversations with hostile adults : strategies for teachers / Georgia J. Kosmoski, Dennis R. Pollack.

Publication Info. Thousand Oaks, Calif. : Corwin Press, [2001]
©2001

Copies

Location Call No. Status
 University of Saint Joseph: Pope Pius XII Library - Standard Shelving Location  371.5 K86M    Check Shelf
Description xv, 111 pages ; 24 cm
Bibliography Includes bibliographical references.
Contents Preface -- Dedication -- About the authors -- Defusing the angry screamer -- Dealing with public humiliation -- Handling parents with blinders -- Neutralizing a person under the influence of drugs or alcohol -- Refusing to be coerced -- Confronting a colleague who steals your work -- Surviving a false sexual accusation -- Curbing the school gossip -- Reversing a nonsupporting action -- What works: 15 most often used strategies for difficult, frustrating, and hostile conversations -- Resource A: Teachers' code of ethics.
Subject Conflict management -- United States.
Communication in education -- United States.
Added Author Pollack, Dennis R.
ISBN 0803968108
0803968116
-->
Add a Review