A medical approach to hearing loss / Stephen Epstein -- The audiological assessment / Kathryn S. Copmann -- The cochlear implant / Stephen Epstein -- The auditory-verbal approach : a professional point of view / Warren Estabrools -- The bilingual-bicultural (Bi-Bi) point of view / Laurene Gallimore & Susan Woodruff -- Cued speech : a professional point of view / Barbara Williams-Scott & Elizabeth Kipila -- The oral approach : a professional point of view / Barbara Bodner-Johnson -- A cultural identity : peace and grace in being what you are / Jack R. Gannon -- A communication fairy tale / Sue Schwartz -- Systems of manual communication -- Reading list -- National organizations serving individuals who are deaf or hard of hearing.