Introduction: Understanding the NHS and Community Care Act -- pt. I. Knowledge and values. 1. Theories of ageing. 2. The social condition of older people. 3. Ageism and anti-ageist practice -- pt. II. Skills. 4. Communicating with older people: The professional encounter. 5. Assessment. 6. Implementing and managing care. 7. Direct work with users and carers. 8. Protection. 9. Conclusion: Challenges and priorities.
Bibliography
Includes bibliographical references (pages [147]-155) and index.